Senior Management Team
Mr Mark Dykgraaf, Chief Executive Officer
Mark is a health professional with more than 20 years senior management and executive experience in both public and private sectors in the NSW and ACT health systems. He has a diverse background and experience across subacute, aged and community services programs. Mark holds a Bachelor of Business, Graduate Certificates in Intensive Care Nursing, Advanced Nursing and Diabetes, as well as General Nursing. Prior to his appointment at Central Gippsland Health, Mark held executive level roles at Goulburn Base Hospital, Canberra Hospital, Calvary Public, and Far West Local Health District in Broken Hill.
Ms Mandy Pusmucans, Executive Director of Nursing (Sale)
Mandy is a registered nurse with additional qualifications in rural health and business management. Following a working life that commenced in Gippsland, Mandy worked in Melbourne hospitals, rural Victoria and then on to remote Australia, which included living and working in both remote Aboriginal communities in Central Australia and the main centre of Alice Springs. Mandy’s work has focused on social justice and equity of access for rural and remote communities, with particular focus on Aboriginal Australians. Mandy has been both an executive officer and then Board member of the Council of Remote Area Nurses Australia, a participant on the Council of the National Rural Health Alliance, and a member of the Royal College of Nursing Australia.
Dr Syed Khadri, Executive Director Medical Services & Head of Emergency Medicine
Dr Khadri joined Central Gippsland Health from Rockhampton Hospital in Queensland where he worked as Clinical Director and Staff Specialist (Emergency Medicine). Dr Khadri is an Associate Fellow of the Australasian College of Health Service Management, an Associate Fellow of the Royal Australasian College of Medical Administrators, a Fellow of the Australasian College for Emergency Medicine, and holds a Bachelor of Medicine and Surgery. He is experienced in developing and implementing patient-centred, innovative, sustainable models of care with a clinical focus, providing supervision and mentoring for junior doctors, and is well-versed in managing ED and hospital patient flow.
Ms Kelli Mitchener, Executive Director of Clinical Governance and Medical Operations
Kelli is a registered nurse with additional qualifications in Critical Care Nursing. Kelli began her nursing career in Melbourne spending 13 years in Intensive Care at Austin Health. During that time Kelli also gained experience through project roles; in clinical governance, resuscitation, quality improvement, rapid response systems and service development. Kelli moved into a variety of roles related to trauma, simulation and exercise training and process redesign including time at the Office of the Emergency Services Commissioner, the Department of Health and Human Services and NSW Health. Kelli is a specialist reservist in the Royal Australian Air Force and deployed to Afghanistan in active operations. More recently Kelli has focused on gaining management experience taking up opportunities in Gippsland. Kelli has a Professional Certificate in Health System Management and is currently studying the Master of Enterprise at the University of Melbourne. She is a member of The Australian College of Health Service Management.
Mr Paul Head, Chief Executive Officer (Heyfield Hospital & Stretton Park) / Executive Director of Aged & Ambulatory Care (CGHS)
Paul completed his Bachelor of Nursing at the University of Southern Queensland and proceeded to complete his graduate year in The Canberra Hospital. Paul has a background in emergency nursing in addition to considerable experience working in rural and remote settings, spending 7 years in the Northern Territory as the Nurse Unit Manager of the Emergency Department. During this period Paul completed a Master of Advanced Practice from Newcastle University. Paul was a member of the Royal Australian Air Force for 4 years, during this time he conducted several missions on-board the rescue helicopter service throughout the Northern Territory in addition to deploying for 4 months to the Middle East on active operations. Having completed a Master of Management Paul became the Deputy Director of Nursing at Mildura base Hospital prior to transitioning to Central Gippsland Health. Paul currently continues his dedication to study by undertaking a double Master’s program of Master of Business Administration and Human Resource Management. In addition Paul is an Associate Fellow of The Australian College of Health Service Management (ACHSM).
Ms Suzanne Askew, Executive Director of Workforce Planning & Development
Suzanne is a Registered Nurse with 30 years general, surgical, post anaesthetic care and acute pain management experience. She has undertaken post graduate qualifications in Clinical Leadership and further studies in education and management. Suzanne commenced her career at The Royal Brisbane Hospital and has worked in various hospitals in Queensland including The Townsville Hospital, Royal Brisbane & Women’s Hospital and Pindara Private Hospital on the Gold Coast. The last 13 years’ experience has been with Central Gippsland Health in education, workforce development, quality and risk. Suzanne has a keen interest in developing career pathways and opportunities for people to develop their talents and progress their careers.
Ms Cherie Campbell, Executive Director Corporate Services
Cherie holds the postgraduate qualification of Master of Commerce and came to Central Gippsland Health from Barcoo Shire Council in Queensland. Cherie has extensive finance and senior management experience developed over 20 years within private enterprise in Queensland, New South Wales, Tasmanian Governments and Queensland Local Government. She is currently acquiring the additional postgraduate qualification of Master of Business Administration and simultaneously adding to her current membership with the Institute of Public Accountants through the Chartered Accountants Australia & New Zealand.
Ms Michelle Garner, Director of Pharmacy
Michelle completed her Bachelor of Pharmacy at Monash University in Melbourne before completing her internship at the Royal Melbourne Hospital. Michelle has undertaken further studies in clinical pharmacy practice, health economics and management and is currently working towards a Master of Clinical Pharmacy. Michelle has a strong interest in promoting quality use of medicines in rural areas and developing the skills of the pharmacy team at Central Gippsland Health.
Mr Kevin Gray, General Manager Human Resources
Kevin has more than 25 years’ experience as a Human Resource practitioner operating in various industries including government, manufacturing, agriculture, retail and health. Kevin has extensive experience across all human resource related functions including Industrial Relations, Recruitment, Payroll, Occupational Health and Safety, Employee Relations, Performance Management and Workforce Planning. In terms of his health background, Kevin was the Manager Human Resources/People and Culture with Latrobe Community Health Services for more than 12 years. Kevin has a Diploma of Human Resources, an Advanced Diploma in Management and is currently completing a Bachelor of Applied Management. Kevin is also registered as a Certified Professional with the Australian Human Resources Institute (AHRI).
Mr Craig Kingham, General Manager Business Performance
Craig has an extensive background in vocational training, evolutionary biology, including physiology and anatomy, and has been involved with Allied Health Training Package reviews and the development and submission of a Victoria-based qualification, the Advanced Diploma of Myotherapy. Craig has previously worked within the TAFE industry in senior roles relating to Student Services and Business Development. Craig has developed and implemented programs requiring data collation and presentation, with resulting decreases in response times on enquiry, improved customer service, reduced administrative burdens and increased community involvement.
Ms Emma Brennan, Chief Finance Officer
Emma holds a Masters in Business Administration with Deakin University and is a member of the Institute of Public Accountants. Emma has almost 20 years’ experience in healthcare finance, having been a member of the CGH finance team since 2002. Emma is currently adding to her MBA with a Healthcare Management specialty.
Ms Rachel Strauss, General Manager Community Services
Rachel has 40 years of health experience, spending the first 10 years in clinical nursing in both rural and metropolitan hospitals in SA before moving to community nursing. Rachel worked as an antenatal educator, health promotion clinician and family violence counsellor working with vulnerable women, children and male perpetrators of violence. Rachel also worked as a part time lecturer with TAFE SA delivering Certificate IV training in Community Services and Aged Care and was a Ministerial appointment on the SA Council of Safety and Quality for 3 years. For the past 25 years, Rachel has worked in senior management and executive roles in Community Services, Prison Health and Primary Care settings in SA and Gippsland developing high performing multidisciplinary teams/services. Rachel holds a Bachelor of Nursing & Midwifery, Certificate in Critical Care, Graduate Certificate Conflict Management (theory only), DHS South Australia Health Care Management and Influential Leadership program.
Ms Kristen Millar, General Manager Allied Health
Kristen completed her undergraduate degree in Melbourne, then moved back to her home town in Gippsland to focus her career on supporting rural and regional communities. She now holds a Master’s Degree in Social Work and a Graduate Certificate in Mental Health, and has completed the AIM Influential Leadership Program. Prior to commencing at Central Gippsland Health, Kristen worked in clinical roles in the health and disability sector. Kristen has worked at Central Gippsland Health for the past 15 years and remains a passionate advocate for addressing the barriers and supporting the diverse mental and physical health needs of our community.