Stretton Park
Welcome to Stretton Park, a welcoming and supportive community offering a comfortable and homelike environment. We provide a variety of room options tailored to meet the individual needs and preferences of each resident, ensuring comfort, privacy, and a sense of independence. Our dedicated team of Registered and Enrolled Nurses and Personal Care Attendents deliver personalised care to support your health and well-being, while our Hospitality Services team deliver diverse food and dining experience offering delicious, nutritious meals that cater to individual dietary needs.
At Stretton Park, residents can enjoy a wide range of leisure and lifestyle activities, from social programs to outings, all designed to promote engagement and well-being. Our tranquil gardens offer a peaceful retreat, and our dedicated maintenance team ensures the environment remains safe, comfortable, and well-maintained. We are committed to creating a homelike atmosphere where residents feel empowered to live life to the fullest.
Board of Management
| Helen Montague, Chair
Retired Community Facilitator and Emergency Recovery Officer with Wellington Shire Council and former Division 1 nurse, with over thirty years’ experience working in the community, palliative care and clinical sectors. Currently a Director of the Maffra & District Community Bank and has leadership roles with many local community organisations. Appointed to the Board in 2005. |
| Louise Rijs, Vice Chair
Louise is retired after long term previous employment in the management of Government-funded programs for rural communities. Louise has experience in Corporate Governance and worked as a Partner in a successful family business for many years. She has had significant personal involvement with aged care facilities, which has led to her involvement with, and appreciation for, Stretton Park. Appointed to the Board in 2003. |
| Nick Munro, Treasurer
Having grown up in Maffra, Nick has worked for over 20 years as an Accountant in large corporations in Melbourne & Singapore. Returning to Maffra to give his sons the same opportunity to grow up in the clean country air. Nick now works in Public Practice as a Tax Accountant. Appointed to the Board in 2015. |
| Kathy Crooke
Trained as a division one nurse with midwifery and maternal and child health certificates. Since living in Gippsland, Kathy has worked at Maffra Hospital, then with local government in community services. She has lectured at TAFE in aged care and spent a lifetime of active involvement in agriculture. Appointed to the Board in 2001. |
| Lindsay Wigg
Born in Maffra, Lindsay spent his early years in Maffra and Sale, attending school locally. In the past 45 years he has been in real estate, property management, development and investment. He is currently a director of four real estate companies in Gippsland. His personal interests are beef cattle breeding, Maffra Lions Club (of which he has been a past president and recipient of the Centenary Medal for services to the Lions Club), he also enjoys travelling. Lindsay has been a board member at Stretton Park for the past 14 years. Appointed to the Board in 2001. |
| Russell Macqueen
Russell is a semi-retired Anglican Minister. He has been Rector of Orbost, Yarram and Maffra. He was also Archdeacon of East Gippsland and a Police Chaplain. In 2011 he retired from full time ministry and retrained in paramedics. He currently works for the Royal Flying Doctor Service in Victoria. Appointed to the Board in 2001. |
| Sarah Christie
Sarah grew up in Dargo and Briagolong, before moving to Melbourne to study a double degree in Laws and Arts at Monash University. Sarah has since worked as a consultant in change management and in an in-house law firm specialising in employment relations and dispute resolution. Chasing open spaces and community, Sarah returned to Maffra several years ago. She now works for the Federal Government, specialising in industrial compliance and investigation. In her spare time, Sarah enjoys playing tennis and agility training with her kelpie. Appointed to the Board in 2022. |
| Debbie Darnell
After training and working as a librarian in the education sector in Western Australia, Debbie moved to Maffra in 2000 when working for the Defence Library Service at East Sale. After 23 years in libraries, she changed careers to grants management in various state and federal government departments in Canberra, Melbourne and Gippsland. Departing the state and federal public sectors after 40 years service, Debbie is now working in the training sector. Appointed to the Board in 2022. |
| Brad Semmens
Brad was born and raised in Maffra completing his education locally at Maffra and Sale. After completing a Bachelor of Business (Accounting / Administration), Brad spent 11 years working for the Wellington Shire Council in various finance roles. In 2003 Brad joined his parents in the family funeral business which he now owns and operates. Any spare time is spent with his family and following the local football. Appointed to the Board in 2022. |
Leadership Team
Stretton Park Aged Care has developed an effective relationship with Central Gippsland Health (CGH), entering into a management agreement for the provision of corporate, clinical and allied health services.
SPI Management is as follows:
Mark Dykgraaf, Chief Executive Officer
Caron Mallet, Director Residential Aged Care
Linda Allman, Clinical Manager
Our Vision, Mission & Values
Vision: A safe and healthy community where everyone feels they are valued, supported and have the opportunity to participate.
Mission: Our Mission is to provide health and community services that will best meet the needs of our community. In doing so we will focus on:
- Supporting community identified need and genuine community participation
- Placing our clients/patients at the centre of our work
- Supporting individuals, groups and communities to maintain and improve their health and well-being and minimise the negative impact of chronic disease and injury
- Integrating and coordinating our services within an interdisciplinary service delivery model
- Allocating and using our resources effectively and efficiently
- Achieving through collaboration and partnerships
- Being creative, innovative and open to discovery
Core Values: In achieving our goals and objectives we will develop an organisational culture that supports:
- Social Justice – Equity of Outcome
To do this we will: focus on achieving equality of outcome for individuals and groups; understand the impact of poverty and disadvantage on behaviour and health status; support affirmative action for the disadvantaged and marginalised amongst us; ensure our fees policy takes into account a client’s ability to pay; support harm minimisation and targeted community support programs and be compassionate, tolerant and embrace diversity. - Honesty, transparency and integrity
To do this we will: set and model standards of behaviour consistent with the Victorian public sector code of conduct; embrace open disclosure and provide meaningful and clear information to our stakeholders and support ethical leadership development at all levels of the organisation. - Quality – Excellence with the client at the centre
To do this we will: embed a quality culture of continuous improvement across the organisation such that our client’s experience with CGHS is characterised by the following:
seamless coordinated, integrated and timely provision of person centred care; facilities and equipment that enable the provision of efficient, effective and sustainable service delivery and a workforce that places a very high value on excellent customer service and client/patient advocacy. - Caring – Support, compassion and tolerance
To do this we will be: welcoming, caring, supportive, share knowledge freely and support learning in every setting; relate to our community with tolerance and compassion; assist our community to understand their rights and responsibilities and have access to genuine complaints resolution processes; support our community to identify the need for and make decisions relating to the development, delivery and evaluation of services; work within an intersectoral and collaborative framework to maximise benefits for our community; and appreciate the positive impact on organisational and community capacity that comes from diversity.
People – Respect and support
In doing so we will: strive to provide an environment that assists our staff to achieve their personal goals and objectives, live ethically within their personal value system, and enthusiastically support CGHS to achieve our strategic and service delivery goals and objectives; develop a workplace where people are enabled to be efficient and effective, put forward ideas and participate in decision making, be creative and innovative, and develop their learning and career in a manner consistent with their strengths and interests; and foster very high levels of staff capability and satisfaction.
Strategic Plan
Annual Report
Respite Services
Stretton Park Aged Care provides respite care to eligible persons. Eligible persons are entitled to 9 weeks (63 days) of respite per year.
There are respite beds available which provide the same level of service as permanent care.
Fees and charges are as specified by the Department of Health & Ageing.
Emergency Respite
Stretton Park Aged Care can at times support emergency respite depending on bed availability. We work closely with acute and community health services to support the needs of our aged population.
Permanent Care
The facility offers care with ageing in place to meet the needs of the residents of Maffra District and beyond.
Stretton Park Aged Care offers quality, individualised care to our residents. Staff are proud of our friendly, pleasant environment and the manner in which our residents are respected and supported.
Individualised personal care is planned and delivered through continued consultation and review of personal care needs and choices. Family consultation occurs regularly as indicated or requested.
Resident health and comfort is enhanced through the provision of more specialised care as indicated. This includes care such as physiotherapy, speech therapy, palliative care, dementia care, occupational therapy, wound management and more.
Residents can choose their doctor of choice in Maffra from either of two local clinics. This needs to be confirmed prior to admission. Local Medical support ensures 24 hour, 7 day per week access to a GP for emergency and also periodic review as indicated. All resident medication must be presented in Webster packs (Unit Dose 7).
Resident lifestyle is supported through our Diversional Therapist and volunteer team who offer various activities, events and personal programs to support individual and groups of residents.
All permanent rooms include the following –
- Comfortable bed, lockable bedside drawers
- 24 hour call bell in main room and ensuite, and emergency bell
- All food/drinks provided (meals in room or communal dining area as per resident choice)
- Meal choice includes at least three options
- Evening happy hour
- Inclusion in Lifestyle and Leisure Program
- Community bus pick up and drop off at front door twice weekly
- Emergency Medical care (choice of local GP clinic to be arranged prior to admission)
- Laundry and housekeeping services
- Peaceful outside secure garden areas, barbeque and gazebo
- Raised vegetable and flower beds
- Church and other services e.g. RSL
- Allied Health services
Palliative Care
Our Palliative Care partnership with CGH is deeply committed to providing compassionate palliative care that focuses on comfort, dignity, and quality of life for our residents. Our experienced and caring team works closely with families to ensure that each individual’s physical, emotional, and spiritual needs are met during this important stage of life. We create a peaceful and supportive environment where residents receive personalised care tailored to their specific wishes and preferences.
With a holistic approach to palliative care, we strive to make each moment meaningful, offering not only expert medical care but also emotional support for both residents and their families. Your loved ones will receive the utmost respect, care, and attention during their time with us.
Dementia Care
We are dedicated to providing exceptional dementia care that enhances the lives of our residents while supporting their families. Our approach is centred around understanding each individual’s unique needs and creating a safe, nurturing environment that promotes independence and well-being.
We prioritise meaningful engagement through specialised activities and tailored care plans, ensuring that our residents feel valued and understood at every stage of their journey. In addition, we are committed to ongoing education for all our staff, ensuring they are equipped with the latest knowledge and best practices in dementia care. Through continuous training, we empower our team to offer the highest standard of care, fostering a compassionate and supportive atmosphere for both residents and their families.
Allied Health
We are proud to partner with a wide range of allied health services at CGH to deliver comprehensive and tailored care to our community. Our collaboration includes expert Physiotherapists, skilled Allied Health Assistants, qualified Dietitians, Exercise Therapists, Podiatrists, and Foot Care specialists, as well as Speech Pathologists.
Together, we work to support the holistic health and well-being of our patients, providing integrated treatment plans that address a variety of needs. Whether residents are recovering from an injury, managing a chronic condition, or striving to improve your overall health, our multidisciplinary team is dedicated to helping you achieve your goals and maintain a high quality of life.
Gerontology
We are proud to partner with the experienced team of gerontologists at Central Gippsland Health (CGH) to provide exceptional care for our residents. This collaboration ensures that our residents benefit from specialised expertise in aging and geriatric health.
By working closely with CGH’s gerontologists, we are able to offer personalised care plans that address the unique needs of each individual, including managing complex health conditions and promoting overall well-being. Our partnership enhances the quality of care, ensuring that residents receive the best possible support from a team of dedicated professionals who are committed to improving their health and quality of life.
Residential InReach
Better@Home services aim to deliver more specialised care closer to home and in the persons setting of choice.
As one of the Better@Home services, Residential In Reach provides specialist assessment services by a Nurse Consultant, to people living in Residential Aged Care Facilities, which in turn, prevents avoidable presentations to the Hospital Emergency Department.
Residential In Reach Nurse Consultants may visit and provide this specialist care; which is done in partnership with the Facility staff and the persons own General Practitioner. It is a team approach to supporting care in that persons’ setting of choice – Better@Home!
If the person requires hospital admission, this decision is made with the person and their care team.
Residential In Reach is NOT an emergency service.
Telehealth
We embrace innovative solutions to enhance the care we provide to our residents, including the use of telehealth services. This technology allows us to connect residents with specialist healthcare professionals remotely, ensuring timely consultations and ongoing medical support without the need for travel.
Telehealth enables our team to coordinate care more efficiently, access expert advice, and provide residents with a higher level of healthcare, all while maintaining their comfort and convenience.
By integrating telehealth into our services, we are able to offer a seamless, comprehensive care experience that prioritises both the health and well-being of our residents.
Wound Care
We are fortunate to partner with the skilled Wound Care Nurses at Central Gippsland Health (CGH) to provide specialised care for residents with wound management needs. This collaboration ensures that our residents receive the highest level of expertise and attention for the treatment and prevention of wounds, including chronic and complex conditions.
The CGH Wound Care Nurses work closely with our care team to develop personalised care plans, using the latest techniques and best practices to promote healing and improve comfort. Through this partnership, we are able to deliver comprehensive, compassionate care that supports the health and well-being of our residents every step of the way.
Continence Nurses
We are proud to partner with the expert Continence Nurses at Central Gippsland Health (CGH) to provide specialised support for residents with continence care needs. This collaboration ensures that our residents receive personalised, professional care designed to enhance comfort, dignity, and quality of life.
The CGH Continence Nurses work alongside our team to assess, manage, and implement the most effective care strategies, tailoring solutions to each individual’s needs. By combining the latest knowledge and best practices in continence care, we are able to offer a respectful and supportive environment where residents can thrive with confidence and peace of mind.
Diabetes Specialists
We are proud to collaborate with the Diabetes Specialists at Central Gippsland Health (CGH) to ensure our residents with diabetes receive the highest standard of care. This partnership allows us to offer personalised management plans tailored to each resident’s unique needs, helping to monitor and control blood sugar levels effectively.
The Diabetes Specialists work closely with our care team to provide ongoing support, education, and guidance, empowering our residents to lead healthier, more comfortable lives. By integrating their expertise into our care approach, we ensure that residents with diabetes receive comprehensive, compassionate care that supports their overall well-being.
Infection Prevention
We are committed to maintaining the highest standards of health and safety for our residents, which is why we partner closely with the Infection Prevention team at Central Gippsland Health (CGH). This valuable collaboration ensures that we are equipped with the latest knowledge and practices to prevent and manage infections effectively.
The CGH Infection Prevention team supports us in key areas such as immunisation, outbreak management, and ongoing staff education, ensuring our team is well-trained in infection control measures. Together, we work to create a safe, healthy environment where our residents receive the best possible care, minimising the risk of infections and promoting overall well-being.
Independent Living Units
Stretton Park Aged Care has 18 Independent Living Units offering either single bedroom or two bedroom options. All have ensuites, well presented kitchens, bathrooms and private outdoor areas. The units are situated in a peaceful, residential area of Maffra close to a beautiful park, local hospital and convenience store.
Services in these contracts include 24 hour emergency call assistance connected to the Stretton Park Hostel, general maintenance, inclusion in onsite community activities, such as church services and access to the community bus.
These units are in demand and a waiting list is maintained.
Formal expressions of interest can be submitted for addition to the waiting list.
For further information please contact our Aged Care Access Officer on 5147 0103.
