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HEYFIELD HOSPITAL BOARD OF MANAGEMENT RAELENE HANRATTY, CHAIR Raelene has been a member of the Australian Institute of Company Directors since July 2015. Raelene and her husband Dennis dairy farm at Upper Maffra West where they have raised 7 children. Raelene is dedicated to the local community and has held many executive committee positions on various organisations. She is currently the Deputy Chair of Southern Rural Water’s ‘Macalister Customer Consultative Committee’, the secretary of the Heyfield Tennis Club, and the treasurer of the Nambrok Newry Junior Football Club. Raelene is committed to ensuring that Heyfield Hospital and Laurina Lodge provide quality services to the Heyfield and District community. Appointed to the Board in 2015. ANNE WOOTON, VICE CHAIR Ann has been in executive and general management since 1998. Ann’s career has been in professional services, firstly in Australian law firms in knowledge and operational management, moving to the compliance and risk management services industry in executive management roles. Her most recent executive role was in the Property services industry and as an executive director of a global risk management company. She has worked with clients from major Australian banks to Fortune 500 organisations globally. Ann was employed by SAI Global from 2000 – 2017, an ASX-200 public company until acquired by private equity and delisted in December 2016. For the majority of this time, Ann was in executive management positions in Australia and the USA. Firstly, as General Manager of the APAC Compliance Division, followed by President of the Americas Compliance Division. Ann was most recently the Director of the Property Division achieving significant year-on-year growth, with annual revenue in excess of $180m. Ann was also an Executive Director and member of EXCO of this global organisation. Ann has recently retired to Gippsland in country Victoria and is on a steep learning curve in developing a very different skills set! Ann has previously served on not-for-profit boards: The Governance Risk & Compliance Institute – a board representing the Compliance and Risk professional industry in Australia The Good Samaritan Board – a board overseeing an accommodation shelter in Melbourne for women and children who seek refuge from domestic violence Professionally, Ann is interested in non-executive Director roles in Victoria and NSW and consulting in her areas of expertise. Ann and her husband Morris Bellamy have formed a consulting partnership called Cretata Executives. Appointed to the Board in 2019. PETER SKEELS Peter has over 36 years’ experience in the provision of financial, commercial, and strategic advice within the utility and service provision industries. His past roles have included Financial Planning and Strategy, Chief Financial Officer and General Manager, Customer Services. Peter is currently employed with Gippsland Water where his substantive role is General Manager, Operations. In recent years, Peter has been extensively involved in the justification, financing, construction and delivery of the Gippsland Water Factory project, a $230m advanced wastewater treatment and recycling project located near Morwell, Victoria. Peter holds a Bachelor of Business, Monash University with majors in Accounting and Economics and is a Fellow of the Australian Society of Certified Practicing Accountants (FCPA). He has held the following voluntary appointments, Past Chairman, Gippsland Branch CPA 1998 – 2004, Director and Deputy Chairman, Gippsland Grammar School, Sale 2004 – 2013 and Director Heyfield Hospital Incorporated 2014 – present. Peter’s primary recreational interests revolve around scuba diving where he is recognised by the Professional Association of Diving Instructors as a Master Scuba Diver Trainer and with Technical Diving International as an Instructor. Appointed to the Board in 2014. JOHN SUNDERANN John was educated at Heyfield primary school and Gippsland Grammar, spending a semester at the University of Illinois in year 12. On finishing school, John has worked on the family farm at Heyfield running angus cattle stud, a poll Dorset sheep stud and a dairy farm. John has been President of the Catholic College (Sale) school Board, Secretary/Treasurer of the Seaton Fire Brigade, Secretary and Treasurer of the Heyfield Golf Club and a member of the Macalister Consultative Committee for Irrigators. Appointed to the Board in 2014. SARAH CHRISTIAN Sarah grew up in Heyfield and completed a Bachelor of Science at Melbourne University. After travelling overseas and working at the Great Ormond Street Hospital for Sick Children in London UK, she returned to Australia to complete a Bachelor of Medicine and Surgery at Flinders University in Adelaide. Sarah completed her specialist training with the Royal Australian College of General Practitioners in 2014. She enjoys teaching and also works part time for Eastern Victoria GP Training as a Medical Educator and Training Advisor. She is passionate about addressing the rural shortage of Doctors and medical services. Sarah has three beautiful children and loves spending time with her extended family. Appointed to the Board in 2017. LIZ DRIFFIELD Appointed to the Board in 2023. GLEN WILLIAMSON (OBSERVER) Since 2019, Glen has been a Commercial Executive looking after 7 small global businesses in the role of Chief Operations Officer for a private entrepreneur with a combined turnover of $50 million dollars, covering all facets of operations such as Risk Strategy, Mergers and Acquisitions and Financial Governance in industries as varied as Technology Hardware, Digital Software Services, Motor Sport and Meal Replacement Shakes across a multitude of geographies. Prior to that, Glen was a Global Procurement professional for more than 20 years. Glen brings experience across the Retail, Pharmacy Distribution, Not for Profit, Finance, IT, Facilities Management and Telecommunications Technology industries ns many times along the journey. Glen also has an interest in Mental Health and is currently studying to gain a Diploma of Counselling with the Australian Institute of Professional Counsellors. Appointed as an observer in 2024. DAVID GRAHAM (OBSERVER) David was educated at Heyfield Primary and then Gippsland Grammar for his secondary years. After finishing year 12, he worked with a Timber Import/Export company in Melbourne for 4 years before returning to work in the family business. David has been Sole Director of Vern Graham Pty Ltd since July 2000. He served as a Board Member of Heyfield & District Community Financial Services for 11 years, including 3 years as Treasurer. Being a keen sportsman, David has served on committees of numerous local clubs and community organisations. Appointed as an observer in 2024. MARY MANESCU (OBSERVER) Mary is the CEO of Omeo District Health (ODH). Prior to her appointment at ODH, she held a range of clinical nursing and senior leadership roles in the private and public health sector. She also worked extensively for the Department of Health (Victoria) in various areas including regulation, major capital works, performance and information management. Mary holds a Master of Health Services Management and is a graduate of the Australian Institute of Company Directors. Beyond her substantive role, Mary is an accreditation surveyor with the Australian Council on Healthcare Standards Appointed as an observer in 2024.

RESPIRATORY HOW TO ACCESS THIS CLINIC REFERRAL FROM YOUR GP You need a referral letter from your GP or medical practitioner to access this service. Your doctor will send your referral letter to us. Alternatively you can forward your referral via Fax: 03 5143 8945 Once we receive it, we will contact you to arrange your appointment. WHAT TO BRING Payment required for Consultation & Sleep Study Lung Function Test is Bulk Billed Medicare Card Pension Card SERVICES AVAILABLE Consulting Sleep Studies Lung Function Testing - including Bronchial Provocation Testing CLINIC CONSULTANTS Dr Nizam Uddin

DENTAL SERVICES Central Gippsland Health Services operates a public dental clinic in Sale, administered by a team of friendly dental professionals. Our dental clinic is open from 8:00 am to 4:00 pm on all weekdays, except public holidays, and all enquiries may be directed to 03 5143 8130 . The clinic provides a comprehensive range of dental services for eligible adults and children. Including: General check-ups Extractions Root canal treatments Dentures Crowns Emergency care Who is eligible for public dental? Adults with a current Health Care or a Concession Card All children aged 12 years old and below Children aged 13-17 on a current Health Care or a Concession Card, or recipients of the Child Dental Benefit from Medicare How does it work? Eligible adult patients can add their names to our General Waitlist and will be sent a letter once they have reached the top of the waitlist to access care. After completing General Care, eligible adult patients requiring dentures can add their names to our Denture Waitlist and will be sent a letter once they have reached the top of the waitlist to access care. Eligible children are booked for the next available appointment. What are the fees for public dental? Eligible Adults $31.50 fee per visit, to a maximum of $124 for a general course of care Includes an examination and all general dental treatment $31 flat fee for an emergency course of care Includes assessment and treatment of the tooth, gum or denture that is causing pain $76 per denture, capped at $152 for full upper and lower dentures. Children There is no fee for children who attend our clinic. Fee Exemptions Providers of public dental care do not charge fees to: Aboriginal and Torres Strait Islander people People who are homeless or at risk of homelessness Refugees and asylum seekers All people in youth justice custodial care People registered with mental health or disability services, supported by a letter of recommendation from their case manager or a special developmental school People receiving care from undergraduate students People experiencing financial hardship (as assessed by a qualified staff member). OUR DENTISTS Dr Gregory Steel- Dentist Greg originally grew up in Canberra, before moving to Melbourne for his dental training. He graduated from the Australian National University with a Bachelor of Medical Science (First Class Honours), before completing a Doctor of Dental Surgery at the University of Melbourne in 2021. He enjoys all aspects of general dentistry, particularly focusing on preventative and holistic care. He is committed to providing high quality care for all his patients, and he strives to deliver clear communication throughout the appointment. Greg frequently attends professional development courses and online lectures to broaden his knowledge and skills. Greg has a friendly and easy-going nature, which creates a stress-free environment, even for the most anxious patients. Outside of dentistry, Greg enjoys an active lifestyle. He regularly attends the Sale Parkrun, and he also plays cricket and golf in the local area.

BOARD OF DIRECTORS ARTHUR SKIPITARIS, CHAIR Arthur is currently the General Manager, Corporate Services for the Wellington Shire Council. Prior to this role, Arthur was a senior executive for the Finance Shared Services Division of General Electric, Australia and New Zealand. He was also the General Manager of Australia Post’s Shared Services Division and has worked in a number of senior banking and finance roles. Arthur holds a Bachelor of Business double major in Accounting and Economics, is a CPA, a Fellow of the Financial Services Institute of Australasia and a Graduate of the Australian Institute of Company Directors. LAUREN CAREY, VICE CHAIR Lauren has worked in the power generation and mining sector for the last eight years, employed by ENGIE as the External Communications Manager for the company’s Hazelwood asset and holds a Bachelor in Public Relations. Born and schooled in Sale, Lauren has significant links to the Wellington Shire and is passionate about using her skills in corporate communications, stakeholder engagement, strategic leadership and governance to benefit the patients, residents and clients of Central Gippsland Health Service now and into the future. JENNY DEMPSTER Jenny is currently the Associate Program Director of the Acute & Aged Medicine Program, Box Hill Hospital and Director of Nursing, Acute Medicine, Eastern Health. She has a Masters in Public Health – Health Service Management and a Bachelor of Applied Science – Advanced Clinical Nursing. Jenny has extensive management experience in both the Public and Private Health Sectors. Jenny brings knowledge and skills related to asset management, clinical governance, executive management, human resources management, finance, risk management, information and communication technology. PETER (GERRY) WATTS Gerry has a strong grasp of hospital board governance and an extensive history in procurement, his most recent role being that of Regional Procurement Advisor with Health Purchasing Victoria, which supports a strong understanding of governance, process and probity. Gerry is a competent and experienced Board member who is enthusiastic about his contribution to Central Gippsland Health Service. He holds an Advanced Diploma in Hospitality Management, a partial Masters of Information Systems and AICD Clinical Governance. CLAIRE MILLER Claire has over 10 years of board level experience across the public and commercial sectors with a focus on the utilities, resources, infrastructure and energy industries. In her executive capacity she has held the role of General Counsel and Company Secretary managing governance, compliance, risk and audit functions across a range of industry sectors including energy, infrastructure, gas, utilities, resources, and property in government, ASX and private entities. ROCHELLE WRIGGLESWORTH Rochelle has over 20 years’ experience in financial management, audit and risk. She held senior roles at PricewaterhouseCoopers and was a Principal at Crowe Horwath before co-founding FiveFold Financial in 2013. Rochelle has extensive experience with public sector and not-for-profit organisations, including many years as an audit service provider to the Victorian Auditor-General’s Office. Based in Gippsland, she is passionate about supporting her community and contributing to the region’s long-term prosperity. Rochelle is a Graduate of the Australian Institute of Company Directors, a Chartered Accountant (Australia and New Zealand), and a Registered Company Auditor with ASIC. She is a director of East Gippsland Regional Water Corporation and serves on the Audit and Risk Committees of the Royal Botanic Gardens Victoria, Central Gippsland Health Service, and East Gippsland Regional Water Corporation. She previously served as Chair of the Committee for Gippsland, where she was a director for nine years. TREVOR GOLDSTONE A part-time independent consultant and advisor since April 2023, Trevor has held numerous senior and executive level roles with Australia Education Management Group, University of New England, James Cook University, Townsville Enterprise and others. He holds a graduate diploma in Management, and a Bachelor of Applied Science (Recreation Planning and Management). ADAM KOSTER Adam, who is also a Board Director with Yarram and District Health Service and Swan Hill District Health, works with Alex Scott Land in a general counsel role, working as both in-house lawyer and sales executive within the company’s transactions and advisory team. He holds a Bachelor of Laws, Bachelor of Arts, Graduate Diploma in Legal Practice, Master of Laws from Monash University, and a Certificate IV in Property Services (Real Estate). LUIS PRADO Dr Prado is a Senior Consultant at Queensland Health Metro North Hospital and Health Service. For the last 20 years, he has been the Chief Medical Officer of some of Australia's largest Not for Profit Healthcare groups, namely St John of God Healthcare, Epworth Healthcare and UnitingCare. Dr Prado remains clinically active as a general practitioner alongside his health executive roles. He has led major change programs, delivering transformations to organisational culture, particularly around transparent reporting of performance and investigation of incidents, and delivered a suite of programs to improve patient outcomes and satisfaction.

ADDICTION AND HARM REDUCTION SERVICE Addiction and Harm Reduction Service Supporting those within the Wellington Shire Community who have issues with alcohol and substance use. The AOD Harm Reduction Service is here to assist those with AOD dependency, or addiction, whilst promoting harm reduction strategies that will contribute to improved health for the individual and the community. Available to all within the community, there are three main services provided: Provision of Needle and Syringe products. Addiction Recovery support. Promotion of good sexual health Needle And Syringe Program (NSP) CGH Community Services provides, free of charge, a range of NSP equipment that helps to prevent the spread of Blood Borne Viruses such as Hepatitis C. This includes fit packs, sharps disposal containers and a wide range of specific barrels and needles. The full range of equipment is available on request from the Community Services 1st floor reception office during office hours (Mon – Fri 8.30am – 4.30pm). Fit packs are available 24/7 from the free of charge vending machine, along with a sharps disposal machine, close to the main entrance of the Community Services building. Out of office hours fit packs are also available on request from the Emergency Department reception. Addiction Recovery Support CGH Community Services run a Self-Management and Recovery Training (SMART) Recovery meeting every Wednesday afternoon from 1.30 – 3.30pm. This is held in the conference room on the ground floor of Community Services building. No referral is required to join this support group which is facilitated by an AOD qualified staff member. The aim is to support those going through the addiction recovery process and to help prevent relapse for those who have been able to reduce or stop their substance or alcohol intake. Promotion of Good Sexual Health This service aims to prevent the spread of sexually transmitted infection within the community by providing condoms free of charge. These can be obtained at the reception offices of Community Services, Central Gippsland Health (CGH) Emergency Department and Sale Mental Health Services. CGH also provides condoms free of charge to community support agencies in Stratford, Maffra and Rosedale. For further details on these services please contact Community Services reception on 5143 8800.

RESIDENTIAL AGED CARE SERVICES WILSON LODGE JHF MCDONALD WING STRETTON PARK LAURINA LODGE HOME CARE PACKAGES RESIDENTIAL INREACH PROGRAM Current Aged Care News

GENDER EQUALITY

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COMMUNITY PARTICIPATION Consumer, carer and community participation is achieved through a number of key consumer engagement strategies, and the support of a Consumer Advocate, to improve and provide services that best meet the needs of the community. There are two Community Networks within Central Gippsland Health. The Community Liaison Committee and the Aboriginal and Torres Strait Islander Advisory Network. All consumer groups are chaired by community members and meetings are attended by Executive members of the health service. The functions of each of these networks are contained in the tabs below. It is important to us that we have community input into health related issues. Understanding that people’s time can be limited, we have created a Consumer Opinion Register so that community members and consumers can register their interest by providing comments, suggestions or feedback against a number of health related topics. Please click on the Consumer Opinion Register tab below to learn more. In addition to an overview of our Community Networks, there is a tab titled Patient Feedback where you can provide feedback about your experience at Central Gippsland Health. Volunteer Program – Volunteers are a vital and valued part of the team at Central Gippsland Health. Volunteers provide assistance in a wide range of areas, including Social Support Groups, Community Transport, emergency relief, Friendly Visiting, Delivered Meals, Pink Ladies and Palliative Care. If you are interested in becoming involved as a volunteer, contact the Volunteer Program on 03 5143 8889 . ABORIGINAL & TORRES STRAIT ISLANDER ADVISORY NETWORK CONSUMER OPINION REGISTER CONSUMER FEEDBACK LESBIAN, GAY, BI-SEXUAL,TRANSGENDER AND INTERSEX PATIENT INFORMATION

HISTORY Central Gippsland Health has a long and rich history. In August 2017 we celebrated 150 years of health service spanning the Gippsland communities from southern seaboards to mountains in the north. The current health service and its predecessors, Gippsland Hospital and Gippsland Base Hospital together with entities in Rosedale, Loch Sport, Heyfield and Maffra has provided continuous health care to the first communities of the entire Gippsland region through to today’s communities across Wellington Shire. Gippsland’s own benevolent hospital grew from a public Mechanics Hall meeting in 1864. It opened its doors in August 1867 with the first inpatient being a miner with gangrenous disease of the lungs – he stayed for 455 days. Today the Sale Hospital still stands proud on the original 12 acres. The two turrets and dome of the original building have long made way to modernised facilities. Through a series of amalgamations, Gippsland Hospital, Gippsland Base Hospital, Maffra and District Hospital, the J.H.F. McDonald Nursing Home and Evelyn Wilson Nursing Home became Central Gippsland Health Service in 1999. The Heyfield Hospital, Stretton Park and Laurina Lodge Hostel soon after became associated through management agreements. In July 2017 the name changed to Central Gippsland Health – reflecting the collective of health services provided in Aged Care, Community Services and Hospital campuses in Sale, Heyfield and Maffra. Today’s CGH Board of Management, staff and volunteers continue to uphold the service and the spirit of the early pioneers who worked hard to establish a hospital in the 1860s. SALE HOSPITAL ORAL HISTORY GALLERY

ENDOCRINOLOGY & DIABETES HOW TO ACCESS THIS CLINIC REFERRAL FROM YOUR GP You need a referral letter from your GP or medical practitioner to access this service. Your doctor will send your referral letter to us. Alternatively you can forward your referral via gpcorrespondence@cghs.com.au Once we receive it, we will contact you to arrange your appointment. WHAT TO BRING Medicare card List of medicines you are currently taking (or the boxes), including medicines you have bought without a prescription, such as herbal supplements and vitamins

ABOUT US Central Gippsland Health is the major provider of health and aged care services in the Wellington Shire. We serve an immediate population of Central Gippsland and reach a wider community in East Gippsland in terms of more specialised services such as perinatal services, critical care and surgery. We are unusual being both a sub-regional and an integrated health service, providing a broad range of primary, secondary and tertiary services, including a near comprehensive range of HACC services, through to adult intensive, coronary care and level 4 neonatal care. The current focus of the health service is to leverage our integration in assisting with the breaking down of traditional program barriers and service delivery silos that have flourished, in order to develop a highly efficient system that responds to people’s needs. We do this by placing our patients at the centre of a service delivery system focused on supporting the achievement of their goals and aspirations, consistent with the principles embedded in the “active service model’. In 2013, Central Gippsland Health released its Health Plan 2012-2022, a consultation document that represents a detailed response to the Victorian Health Priorities Framework 2012-2022, Rural and Regional Health Plan. It describes how we can support an area-based planning approach to develop a system that is responsive to people’s needs. The health service has acute campuses at Sale, Maffra and Heyfield; community and home support services are provided throughout the Shire of Wellington (with the exception of Yarram and District) with centres in Maffra, Sale, Heyfield, Rosedale and Loch Sport; and residential aged care services at Sale, Maffra and Heyfield. COMMITMENT TO CHILD SAFETY CGH is committed to Child Safety. We want children to be safe, happy and empowered. CGH is committed to: Preventing Child Abuse and identifying risks early, and has robust human resource and recruitment practices for staff and volunteers, with the intent of removing and reducing risks. The safety, participation and empowerment of children and has zero tolerance of child abuse. Regularly training and educating our staff and volunteers on child abuse risks. Supporting and respecting children, as well as our staff and volunteers. The cultural safety of Aboriginal children, the cultural safety of children from culturally and/or linguistically diverse backgrounds, and to providing a safe environment for children with a disability. Ensuring we have specific policies, procedures and training in place that support our leadership team, staff and volunteers to achieve these commitments. VISION, MISSION & VALUES COMMUNITY NETWORKS OUR PEOPLE HISTORY VISITORS GUIDELINES LEGISLATIVE REQUIREMENTS