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COMMUNITY NURSING COMMUNITY PALLIATIVE CARE Our community-based palliative care nursing service provides compassionate, person-centred support focused on quality of life, comfort, and dignity for people living with a terminal illness. From symptom management to end-of-life care, our experienced team offers practical support, nursing care, and expert advice to help individuals and their loved ones navigate this challenging time. We are here to ensure no one faces this journey alone. Generally, the needs of the patient and their carers’ are higher at end of life and increased services and support are essential to ensure quality, coordinated care. Our Community Palliative Care Service offers a service 7 days a week, with on call available overnight and assists people to die with dignity in the environment of their own choice. DISTRICT NURSING SERVICES Available to people of all ages with any medical problem or disability who choose to be cared for in their home. The aim is to encourage clients to achieve a level of independence that will allow them to remain at home. Patients need to be referred by their GP or health facility and can be contacted on 03 5143 8155 . A wide range of services is offered including: Wound management Continence care – leg bag, SPC and IDC changes Leg ulcer management Diabetes management – in conjunction with diabetes educators Stomal care Medication management Observation monitoring (with parameters) Central Venous Catheters including PICCS & Ports Chemotherapy disconnects The nursing team are based at Sale in the Community Services Building and provide services across all areas of Wellington Shire, with the exception of Yarram, which is supported through Yarram District Health Service. Services are provided at the Loch Sport Community Health Centre, located at 233 National Park Road Loch Sport 3851. The Community Health Centre reception operates from 9am until 1pm Monday to Friday. Services provided at the Community Health Centre include a district nurse, podiatry, footcare and allied health services. The Health Centre can be contacted on 51460780. PROSTATE CANCER SPECIALIST NURSE Our Prostate Cancer Nurse provides dedicated support to men diagnosed with prostate cancer and their families. They offer expert information, coordinate care, and provide emotional and practical support throughout the cancer journey—from diagnosis through treatment and beyond. Working closely with the healthcare team, our nurse ensure patients are informed, empowered, and supported at every stage. This position funded partly by Big Bloke’s BBQ working under the Prostate Foundations Framework to provide education and support to men and their families in any stage of the prostate cancer journey. This service is provided two days a week. MCGRATH BREAST CARE NURSE Our McGrath Breast Care Nurse is a specially trained nurse who provides expert care and unwavering support to individuals diagnosed with breast cancer in Australia. Funded by the McGrath Foundation, they offer free, personalised care from diagnosis through treatment and beyond, helping patients and their families navigate the emotional, physical, and practical challenges of breast cancer. Their role is vital in ensuring no one faces breast cancer alone. This service is provided three days a week. DIABETES EDUCATORS Our Diabetes Educators specialise in supporting people living with diabetes. They provide personalised education, practical advice, and ongoing support to help individuals manage their condition effectively. Working as part of a healthcare team, Diabetes Educators empower patients to make informed decisions about their lifestyle, medication, and blood glucose monitoring to improve long-term health outcomes. Services include: Inpatient and community management and education of patients with all types of diabetes Assistance with DKA management and education Insulin pump start ups Gestational diabetes Clinic Insulin Stabilisation Clinics CONTINENCE SERVICE Our Continence Nurse provides expert care, education, and support to individuals experiencing bladder control issues. They develop personalised management plans to improve continence, enhance quality of life, and promote dignity. Working across hospitals, community settings, and aged care, Continence Nurses play a key role in prevention, early intervention, and ongoing support for people of all ages. Services of continence assessment from paediatric to aged care, including: Flow Tests Assessments Trial of Voids Catheter changes – IDC & SPC Assistance with SWEP applications for funding for non-disposable continence products

MIDWIFERY AT CGH The Women’s and Children’s Unit is located at the Sale Campus of CGH. The Unit provides obstetric services, inclusive of antenatal, midwifery and domiciliary services a level 3 neonatal nursery and paediatric services and is supported by a full range of services.

GENDER EQUALITY

HEYFIELD HOSPITAL GETTING YOU BETTER TOGETHER. Heyfield Hospital was built in 1934 to service the needs of Heyfield and surrounding communities. The private hospital provides a mix of private beds, public beds (funded by Central Gippsland Health) and three Transitional Care Beds (through the Transitional Care Program) that are subcontracted from Latrobe Regional Hospital. Heyfield Hospital provides medical services and a 24 hour, 7 day a week oncall urgent care service staffed by local general practitioners, who have a co-located, private medical practice on the Heyfield Hospital site. Heyfield Hospital services a local area catchment that includes the towns of Glenmaggie, Coongulla, Nambrok, Cowwarr and surrounds. Previously classified as a Bush Nursing Hospital, Heyfield Hospital has both acute and sub-acute beds and is staffed by highly experienced Registered and Enrolled Nurses. Together with you and your family, we aim to assist you with your transition into residential care and welcome your participation in this process. Our goal is to enable and empower all our residents and their families to engage in a lifestyle of their choice. Your experience is important to us. BOARD OF MANAGEMENT VISION, MISSION AND VALUES STRATEGIC PLAN 2025 - 2029 At Heyfield Hospital, we understand the importance of accessible healthcare. That’s why our facility is equipped with a dedicated team of local general practitioners who provide a 24-hour, 7-day-a-week on-call urgent care service. With a co-located private medical practice on-site, we ensure that you receive timely and personalised medical attention when you need it most. Heyfield Hospital’s influence extends beyond the town itself. We proudly serve a wide catchment area that includes the neighbouring towns of Glenmaggie, Coongulla, Nambrok, Cowwarr, and their surrounding communities. Our commitment to delivering quality care knows no boundaries. As a previously classified Bush Nursing Hospital, Heyfield Hospital offers sub-acute beds, providing specialised care tailored to your individual needs. Our dedicated team of highly experienced Registered and Enrolled Nurses ensures that you receive the highest level of attention and support throughout your stay. We recognise that transitioning into residential care is a significant decision for you and your family. At Heyfield Hospital, we are here to assist you every step of the way. We value your active participation in the process and strive to create an environment that promotes your well-being and independence. Our goal is to enable and empower all our residents and their families to engage in a lifestyle of their choice. Your experience is of utmost importance to us. We are committed to providing a warm and compassionate atmosphere, where you can feel supported and cared for. Trust in Heyfield Hospital’s legacy of excellence as you embark on your healthcare journey with us. Discover the Heyfield Hospital difference, where compassionate care meets community spirit. Your well-being is our priority, and we are honoured to be your healthcare partner. BOOK A TOUR Tour our residential care home MORE INFO PATIENT FEEDBACK Share your experience at Central Gippsland Health MORE INFO

SITES Welcome to the Central Gippsland Health Network. The network includes Central Gippsland Health Service, Stretton Park Incorporated and Heyfield Hospital Incorporated. Central Gippsland Health Service is a public health service, while Stretton Park and Heyfield Hospital are community owned, not-for-profit organisations. All three organisations have independent governing boards and shared management which benefits all parties to the network and enables the network to function as a fully integrated health service, spanning Hospital Care, Aged Care and Community Services. Central Gippsland Health is also the brand that unites our different business functions under a singular banner and represents the spirit and mission of our organisation – the reputation and values for which we are renowned, how the community sees us and the experience of everyone who comes into contact with our organisation. MAFFRA HOSPITAL SALE HOSPITAL HEYFIELD HOSPITAL ROSEDALE COMMUNITY HEALTH LOCH SPORT COMMUNITY HEALTH WILSON LODGE STRETTON PARK

CARDIOLOGY HOW TO ACCESS THIS CLINIC REFERRAL FROM YOUR GP You need a referral letter from your GP or medical practitioner to access this service. Your doctor will send your referral letter to us. Alternatively you can forward your referral via Fax: 03 5143 8886 Email: PatientServicesReception@cghs.com.au Once we receive it, we will contact you to arrange your appointment. WHAT TO BRING Every time you come Medicare card Private health insurance card (if applicable/if you want to use it) Cardiology test results or reports Medicines you need to take while you are here List of medicines you are currently taking (or the boxes), including medicines you have bought without a prescription, such as herbal supplements and vitamins Glasses, hearing aid, walking frame For a clinic appointment Your appointment letter Any special items listed on your letter TAC or Workcover claim number (if relevant) CASA or VicRoads forms SERVICES AVAILABLE Cardiology services include ECG, Holter Monitors, Blood Pressure Monitors, Stress Testing, Pacemaker Clinics. Cardiology is a Medicare Benefit claimed service. Clinic Appointment Duration Day Time ECG 10 Minutes Mon-Fri Any Holter Monitor 30 Minutes Mon-Thu Any BP Monitor 30 Minutes Mon-Thu Stress Custom per clinician Pacemaker Custom per clinician Any OTHER CARDIOLOGY SERVICES CT Coronary Angiography Echocardiogram For these appointments please contact our Medical Imaging Department on 03 5143 8620 CLINIC CONSULTANTS Dr Minz Cheah Dr Ian Matthews – Pacemaker clinic consultant GENERAL CARDIOLOGIST CONSULTATIONS Please send referrals to gpcorrespondence@cghs.com.au where they will be triaged and patients will be contacted for appointments. CONTACT US Phone : 03 5143 8145 Fax : 03 5143 8886 Email : PatientServicesReception@cghs.com.au OPENING HOURS Monday – Thursday 8:50am-4:00pm Friday 8:50am-3.30pm

RESPIRATORY HOW TO ACCESS THIS CLINIC REFERRAL FROM YOUR GP You need a referral letter from your GP or medical practitioner to access this service. Your doctor will send your referral letter to us. Alternatively you can forward your referral via Fax: 03 5143 8945 Once we receive it, we will contact you to arrange your appointment. WHAT TO BRING Payment required for Consultation & Sleep Study Lung Function Test is Bulk Billed Medicare Card Pension Card SERVICES AVAILABLE Consulting Sleep Studies Lung Function Testing - including Bronchial Provocation Testing CLINIC CONSULTANTS Dr Nizam Uddin

HEALTH AND WELLBEING The health and wellbeing of staff and volunteers is a priority for Central Gippsland Health (CGH) and we recognise the importance of providing an environment that promotes and nurtures the physical, mental, emotional, spiritual and social wellbeing of all individuals. CGH commits to Promoting positive health and wellbeing of all staff and volunteers Providing an inclusive and health promoting environment Providing opportunities that enable staff, volunteers and their families to enhance their health and wellbeing CGH partners with other organisations in Wellington Shire who are also working to support the health & wellbeing of their staff and volunteers. CGH is an active member of Healthy Wellington and shares information about workplace health and wellbeing initiatives to encourage positive action in other workplaces. Our partners include, but are not limited to, Wellington Shire Council, Yarram & District Health Service, Gippsland Women’s Health, Wellington Primary Care Partnership. We all – government, management, teams and individuals – work together to create a supportive and healthy work environment and culture. Health & wellbeing is both an individual and collective responsibility. CGH HEALTHY TOGETHER FRAMEWORK

CHILDREN'S SERVICES CHILDREN'S PHYSIOTHERAPY We currently provide physiotherapy to children from 0 to 18. The types of services we can provide include: Altered walking patterns Developmental delay and prematurity – link closely with Monash Children’s Altered head shape – link closely with Royal Children’s Hospital Altered feet positioning Chronic chest conditions Fractures, sprains, strains General rehabilitation Hydrotherapy NDIS clients Please send referrals to information.intake@cghs.com.au or call 03 5143 8560 for further information. Currently we are unable to treat individuals under work cover, TAC (Transport Accident Commission), DVA (Department of Veterans Affairs) and do not accept Enhanced Primary Care (EPC) referrals. We are also unable to provide private insurance rebate. CHILDREN'S EXCERCISE PHYSIOLOGY We currently provide physiotherapy to children from 0-18 years. The types of services we can provide include: Children with weight management problems or stable chronic health conditions Kids and Teens Healthy Lifestyle group Children requiring rehabilitation and exercise therapy NDIS clients Please send referrals to information.intake@cghs.com.au or call 03 5143 8560 for further information. Currently we are unable to treat individuals under work cover, TAC (Transport Accident Commission), DVA (Department of Veterans Affairs) and do not accept Enhanced Primary Care (EPC) referrals. We are also unable to provide private insurance rebate. CHILDREN'S SPEECH PATHOLOGY We currently provide speech therapy to children from 0 until a child starts full time Primary School. The areas we provide services for include: Delays with talking Speech errors Paediatric feeding Stuttering NDIS clients – Early childhood early intervention Developmental language delay Swallowing issues We are unable to accept Enhanced Primary Care (EPC) referrals. Referrals can be made by family members, Maternal and Child Health Nurses, kindergartens, GPs and Paediatricians. CHILDREN'S NUTRITION AND DIETETICS Healthy Lifestyle Group – Kids & Teens (6-16) SOS Feeding Clinic You can join by contacting 03 5143 8584 or emailing dietetics@cghs.com.au

DERMATOLOGY WHAT WE DO We care for and treat people with: skin cancers acne eczema skin infections psoriasis occupational dermatitis hair and nail disorders surveillance of moles HOW TO ACCESS THIS CLINIC REFERRAL FROM YOUR GP You need a referral letter from your GP or medical practitioner to access this service. Your doctor will send your referral letter to us. Alternatively you can forward your referral via Fax: 03 5143 8945 Once we receive it, we will contact you to arrange your appointment. WHAT TO BRING Payment Medicare card Pension, Healthcare or concession card CLINIC CONSULTANTS Dr Friyana Bhabha Dr Alex Gin Dr Jeremy Horton Dr Johannes Kern Dr David Orchard Adrian Mar

ALLIED HEALTH SERVICES PHYSIOTHERAPY Physiotherapists are highly qualified health professionals who work in with their patients to help them get better and stay well. We work closely with GPs and other health clinicians to plan and manage your treatment. We assess, diagnose, treat and prevent a wide range of health conditions and movement disorders. We also help to repair damage, reduce stiffness and pain, increase mobility and improve your quality of life. Physiotherapy can also help with breathing problems. Our physiotherapy team services hospital inpatients, community outpatients and aged care. We operate from Sale, Maffra, Loch Sport and home visits. EXCERCISE PHYSIOLOGY Accredited Exercise Physiologists (AEPs) are university qualified professionals that design, deliver and evaluate safe and effective exercise therapy for individuals with medical conditions, injuries or disabilities. Our Exercise Physiology team services community outpatients and aged care. We operate from Sale and Maffra. PODIATRY AND FOOT CARE Our Podiatrists and Foot Care Team are involved in the prevention, diagnosis, treatment and rehabilitation of the feet and lower limbs. They treat conditions including ingrown toenails, heel and arch pain, skin problems, balance issues and sprains. They can also treat foot problems that arise from underlying medical conditions such as diabetes. Our team currently only provide services to people over 18 years old. Our team operates from Sale, Maffra, Heyfield, Loch Sport and Rosedale, providing community and aged care services. OCCUPATIONAL THERAPY Occupational therapy is assessment and treatment through the specific use of selected activity for those who are temporarily or permanently disabled by physical or mental illness, or by social or developmental problems. SPEECH PATHOLOGY A speech pathologist is a healthcare professional who specialises in the diagnosis and treatment of communication and/or swallowing difficulties. They are trained to help people who have difficulty speaking, listening, understanding language, reading, writing, social skills, stuttering, swallowing, and using their voice. Speech pathologists are university-educated allied health professionals with expertise in this field. Our speech pathology team services hospital inpatients, community outpatients and aged care. We provide services in our clinic in Sale and in the home setting. Our team also work collaboratively with educators in kindergarten and childcare settings. DIETITIANS Dietitians are University qualified health professionals who are passionate about optimising health through nutrition and food. Therapies and education provided by dietitians employed through CGH are based on sound scientific evidence and are tailored to your specific needs. Our knowledgeable dietitians can assist supporting your nutrition for any life stage, from preconception right through to end of life (including Aged Care). Come and see us for a nutrition check-up for your general health or for specific support in your management of your health condition such as diabetes, high cholesterol or food allergies. We also have your whole family covered with dietitians who have completed additional training in nutrition for infants and kids! All you have to do is call Reception on 03 5143 8560 and request an appointment – although we do prefer you to provide us with a GP health summary/referral it is not essential. Nutrition and Dietetic services at Central Gippsland Health include the following: Allergies & Intolerances Antenatal & Post Natal Nutrition Assessment of nutritional status/Nutrition counselling & education Bariatric Surgery, Obesity & weight management Cardiac Conditions Coeliac Disease & Gastrointestinal Disorders Constipation/Diarrhoea Diabetes Dialysis Eating Disorders Enteral Feeding Healthy Eating, Vegan and Vegetarian Diets & Special Diet Home Enteral Nutrition (HEN) Liver disorders Oncology Paediatrics Pancreatic Disorders Surgical nutrition support Vitamin deficiencies SOCIAL WORK Building a safe and healthy community where everyone feels they are valued, supported and have the opportunity to participate. Social work is a helping profession dedicated to improving the health and well-being of individuals, families and communities. CGH Social Workers provide counselling, support, information, advocacy, and referrals for patients and their families as they adjust to hospital, cope with changed health needs and determine the most appropriate care to meet their needs. Social Workers focus on the whole person and their social circumstances by advocating for patient and family/carer rights, improving access to care, and ensuring dignity, choice and self-determination. What can Social Work provide? Counselling and problem solving Social workers are available to provide counselling for you, your partner or your family. They will discuss any issues that concern you, offer suggestions for you to consider, and together find ways to manage the situation. Advocacy Sometimes hospital systems can be complex and confusing. Social Workers understand this and can assist you in identifying and advocating for your needs to negotiate the best possible outcome for you. Crisis and trauma intervention Things don’t always go according to plan. Social workers can provide emotional support in difficult and unexpected circumstances. Information Social workers can provide information about resources available to you, both within the hospital as well as in your community. Discharge planning As part of the health care team, social workers can link you with community supports if you need them when you go home from hospital. Social Work is available Monday – Friday 8.00am – 4.30pm The Koori Hospital Liaison offers service to the Koori community which enhances the inpatient experience. ADULT'S PODIATRY CHILDREN'S SPEECH PATHOLOGY ADULT'S SPEECH PATHOLOGY CHILDREN'S PHYSIOLOGY ADULT'S PHYSIOLOGY CHILDREN'S PHYSIOTHERAPY ADULT'S PHYSIOTHERAPY CHILDREN'S DIETETIC ADULT'S DIETETIC STOP FAMILY VIOLENCE RESOURCES

RESIDENTIAL INREACH PROGRAM Better@Home services aim to deliver more specialised care closer to home and in the persons setting of choice. As one of the Better@Home services, Residential In Reach provides specialist assessment services by a Nurse Consultant, to people living in Residential Aged Care Facilities, which in turn, prevents avoidable presentations to the Hospital Emergency Department. Residential In Reach Nurse Consultants may visit and provide this specialist care; which is done in partnership with the Facility staff and the persons own General Practitioner. It is a team approach to supporting care in that persons’ setting of choice – Better@Home! If the person requires hospital admission, this decision is made with the person and their care team. Residential In Reach is NOT an emergency service. SERVICES WE PROVIDE Comprehensive Geriatric Assessment for people at risk of hospitalisation. Review and management plans for acute illness. Falls assessment and management. Advanced Care Planning. Palliative care advice and support. Continence care and advice including catheters, bowel management and bladder scans. Wound management, suture and skin advice. Intravenous access and antibiotics. PICC and PORT care and management. Dehydration management. Heart failure and chronic respiratory management. Doppler ultrasound. Portable electrocardiogram may be available. Education and staff upskilling as negotiated. RIR BROCHURE HOW TO CONTACT US Hours of Business: Monday to Friday 8.00am to 4.30pm Contact: 0474 701 848 – Messages can be left for a response on the next working day Online referrals: via betterathome@cghs.com.au Referral: Residential InReach Referral