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DERMATOLOGY WHAT WE DO We care for and treat people with: skin cancers acne eczema skin infections psoriasis occupational dermatitis hair and nail disorders surveillance of moles HOW TO ACCESS THIS CLINIC REFERRAL FROM YOUR GP You need a referral letter from your GP or medical practitioner to access this service. Your doctor will send your referral letter to us. Alternatively you can forward your referral via Fax: 03 5143 8945 Once we receive it, we will contact you to arrange your appointment. WHAT TO BRING Payment Medicare card Pension, Healthcare or concession card CLINIC CONSULTANTS Dr Friyana Bhabha Dr Alex Gin Dr Jeremy Horton Dr Johannes Kern Dr David Orchard Adrian Mar

ALLIED HEALTH SERVICES PHYSIOTHERAPY Physiotherapists are highly qualified health professionals who work in with their patients to help them get better and stay well. We work closely with GPs and other health clinicians to plan and manage your treatment. We assess, diagnose, treat and prevent a wide range of health conditions and movement disorders. We also help to repair damage, reduce stiffness and pain, increase mobility and improve your quality of life. Physiotherapy can also help with breathing problems. Our physiotherapy team services hospital inpatients, community outpatients and aged care. We operate from Sale, Maffra, Loch Sport and home visits. EXCERCISE PHYSIOLOGY Accredited Exercise Physiologists (AEPs) are university qualified professionals that design, deliver and evaluate safe and effective exercise therapy for individuals with medical conditions, injuries or disabilities. Our Exercise Physiology team services community outpatients and aged care. We operate from Sale and Maffra. PODIATRY AND FOOT CARE Our Podiatrists and Foot Care Team are involved in the prevention, diagnosis, treatment and rehabilitation of the feet and lower limbs. They treat conditions including ingrown toenails, heel and arch pain, skin problems, balance issues and sprains. They can also treat foot problems that arise from underlying medical conditions such as diabetes. Our team currently only provide services to people over 18 years old. Our team operates from Sale, Maffra, Heyfield, Loch Sport and Rosedale, providing community and aged care services. OCCUPATIONAL THERAPY Occupational therapy is assessment and treatment through the specific use of selected activity for those who are temporarily or permanently disabled by physical or mental illness, or by social or developmental problems. SPEECH PATHOLOGY A speech pathologist is a healthcare professional who specialises in the diagnosis and treatment of communication and/or swallowing difficulties. They are trained to help people who have difficulty speaking, listening, understanding language, reading, writing, social skills, stuttering, swallowing, and using their voice. Speech pathologists are university-educated allied health professionals with expertise in this field. Our speech pathology team services hospital inpatients, community outpatients and aged care. We provide services in our clinic in Sale and in the home setting. Our team also work collaboratively with educators in kindergarten and childcare settings. DIETITIANS Dietitians are University qualified health professionals who are passionate about optimising health through nutrition and food. Therapies and education provided by dietitians employed through CGH are based on sound scientific evidence and are tailored to your specific needs. Our knowledgeable dietitians can assist supporting your nutrition for any life stage, from preconception right through to end of life (including Aged Care). Come and see us for a nutrition check-up for your general health or for specific support in your management of your health condition such as diabetes, high cholesterol or food allergies. We also have your whole family covered with dietitians who have completed additional training in nutrition for infants and kids! All you have to do is call Reception on 03 5143 8560 and request an appointment – although we do prefer you to provide us with a GP health summary/referral it is not essential. Nutrition and Dietetic services at Central Gippsland Health include the following: Allergies & Intolerances Antenatal & Post Natal Nutrition Assessment of nutritional status/Nutrition counselling & education Bariatric Surgery, Obesity & weight management Cardiac Conditions Coeliac Disease & Gastrointestinal Disorders Constipation/Diarrhoea Diabetes Dialysis Eating Disorders Enteral Feeding Healthy Eating, Vegan and Vegetarian Diets & Special Diet Home Enteral Nutrition (HEN) Liver disorders Oncology Paediatrics Pancreatic Disorders Surgical nutrition support Vitamin deficiencies SOCIAL WORK Building a safe and healthy community where everyone feels they are valued, supported and have the opportunity to participate. Social work is a helping profession dedicated to improving the health and well-being of individuals, families and communities. CGH Social Workers provide counselling, support, information, advocacy, and referrals for patients and their families as they adjust to hospital, cope with changed health needs and determine the most appropriate care to meet their needs. Social Workers focus on the whole person and their social circumstances by advocating for patient and family/carer rights, improving access to care, and ensuring dignity, choice and self-determination. What can Social Work provide? Counselling and problem solving Social workers are available to provide counselling for you, your partner or your family. They will discuss any issues that concern you, offer suggestions for you to consider, and together find ways to manage the situation. Advocacy Sometimes hospital systems can be complex and confusing. Social Workers understand this and can assist you in identifying and advocating for your needs to negotiate the best possible outcome for you. Crisis and trauma intervention Things don’t always go according to plan. Social workers can provide emotional support in difficult and unexpected circumstances. Information Social workers can provide information about resources available to you, both within the hospital as well as in your community. Discharge planning As part of the health care team, social workers can link you with community supports if you need them when you go home from hospital. Social Work is available Monday – Friday 8.00am – 4.30pm The Koori Hospital Liaison offers service to the Koori community which enhances the inpatient experience. ADULT'S PODIATRY CHILDREN'S SPEECH PATHOLOGY ADULT'S SPEECH PATHOLOGY CHILDREN'S PHYSIOLOGY ADULT'S PHYSIOLOGY CHILDREN'S PHYSIOTHERAPY ADULT'S PHYSIOTHERAPY CHILDREN'S DIETETIC ADULT'S DIETETIC STOP FAMILY VIOLENCE RESOURCES

RESIDENTIAL INREACH PROGRAM Better@Home services aim to deliver more specialised care closer to home and in the persons setting of choice. As one of the Better@Home services, Residential In Reach provides specialist assessment services by a Nurse Consultant, to people living in Residential Aged Care Facilities, which in turn, prevents avoidable presentations to the Hospital Emergency Department. Residential In Reach Nurse Consultants may visit and provide this specialist care; which is done in partnership with the Facility staff and the persons own General Practitioner. It is a team approach to supporting care in that persons’ setting of choice – Better@Home! If the person requires hospital admission, this decision is made with the person and their care team. Residential In Reach is NOT an emergency service. SERVICES WE PROVIDE Comprehensive Geriatric Assessment for people at risk of hospitalisation. Review and management plans for acute illness. Falls assessment and management. Advanced Care Planning. Palliative care advice and support. Continence care and advice including catheters, bowel management and bladder scans. Wound management, suture and skin advice. Intravenous access and antibiotics. PICC and PORT care and management. Dehydration management. Heart failure and chronic respiratory management. Doppler ultrasound. Portable electrocardiogram may be available. Education and staff upskilling as negotiated. RIR BROCHURE HOW TO CONTACT US Hours of Business: Monday to Friday 8.00am to 4.30pm Contact: 0474 701 848 – Messages can be left for a response on the next working day Online referrals: via betterathome@cghs.com.au Referral: Residential InReach Referral

LAUNDRY SERVICES Sale Linen Service (SLS) is a business unit of Central Gippsland Health (CGH), which is a major provider of health, community and residential aged care services in the Wellington Shire. SLS employs 41 local Gippsland staff, providing approximately $1.6 million of wages into the local community. Its customer base stretches from East to South Gippsland and everywhere in between. Current production has reached an average of 180 tonnes of linen provided per month. SLS currently operates 12 hours per day where needed, Monday to Friday and provides transport and delivery to customers seven days a week providing linen requirements for major regional health services such as Latrobe Regional Hospital, Bairnsdale Regional Health Service, Maryvale Hospital and Gippsland Southern Health Service, as well sub regional health services, medical centres, aged care facilities and hospitality clients. As a business unit of CGH, revenue generated is returned to CGH to support projects and procurement of infrastructure and medical equipment, assisting in providing high quality health care to the community. The SLS laundry plant facility had a $1.2 million upgrade in 2014, making it one of the most up to date plants in Australia. The upgrade to the washing, drying, ironing and folding lines was complemented by another $250,000 upgrade in August 2017, where two more additional folding and conditioning machines were installed. These efficient processing machines build in extra capacity to process linen in a shorter timeframe. SLS can provide all healthcare linen such as sheeting, blankets, towelling, kitchen linen, bed linen, gowns, theatre scrub suits and sterilised theatre pre-packs. It also specialises in the processing of residential aged care clothing for residents. New and existing customer enquiries: David Scott, Linen Service Manager 03 5143 8143 david.scott@cghs.com.au Account Enquiries: 03 5143 8381 Dispatch Linen Orders: 03 5143 8364 slsdispatch@cghs.com.au

COMMUNITY SERVICES The Division of Community Services operates from various sites across the Shire of Wellington, including Sale, Maffra, Rosedale and Loch Sport. Many services are provided in the home. Additionally, a range of community venues are utilised to enhance service access for our community. The Division has approximately 250 staff from a range of disciplines who work in the four service delivery programs: Home Support and Service Co-ordination Community Health Allied Health – both in the Acute and Community setting, and Home Nursing ADDICTION & HARM REDUCTION HOME SUPPORT ALLIED HEALTH DENTAL SERVICES COMMUNITY NURSING VOLUNTEERS HOME CARE PACKAGES

CONTACT US MAFFRA HOSPITAL 48 Kent Street, Maffra, Victoria, Australia 03 5147 0100 HEYFIELD HOSPITAL 14 Licola Road, Heyfield, Victoria, Australia 03 5139 7979 SALE HOSPITAL 155 Guthridge Parade, Sale, Victoria, Australia 03 5143 8600 STRETTON PARK AGED CARE 1 Kent St, Maffra, Victoria, Australia 03 5147 2331 WILSON LODGE NURSING HOME 155 Guthridge Parade, Sale, Victoria, Australia 03 5143 8540 MCDONALD WING NURSING HOME 48 Kent St, Maffra, Victoria, Australia 03 5147 0100 LAURINA LODGE NURSING HOME 14 Licola Road, Heyfield, Victoria, Australia 03 5139 7979 LOCH SPORT COMMUNITY HEALTH 233 National Park Road, Loch Sport, Victoria, Australia 03 5146 0349 ROSEDALE COMMUNITY HEALTH 2-8 Cansick Street, Rosedale, Victoria, Australia 03 5143 8680 ONLINE ENQUIRY FORM Name* Email* Phone* I want to enquire about* Choose one of the following Message* Submit

OUR REGION Central Gippsland Health is based in the diverse Gippsland region in the south east section of Victoria. It serves most of the Wellington Shire, excluding Yarram in the south of the Shire, which has its own health service. With services based in Sale (population approximately 14,000), Maffra (5,000) and the towns of Heyfield (2,000) and Rosedale (1,600), Central Gippsland Health is the major provider of health and community services in Wellington Shire. Total population of the Shire is around 42,000. The area is characterised by its strong agricultural, timber, aviation – both private and Defence Force – and tourism sectors. The lifestyle benefits for people living in the area are particularly strong, with the Gippsland Lakes, Australia’s largest inland waterway, and the Ninety Mile Beach in the south and east. Central Gippsland Health also provides services to smaller towns and districts, such as Dargo, in Victoria’s High Country to the north. There is also a strong education sector, with a range of primary and secondary schools, including a private school based in Sale.

SUPPORT AT HOME Support At Home is a government-funded program that helps people over 65 live independently at home. The program provides funding for in-home care and support services. WE ARE BETTER TOGETHER, because living at home can mean the world. Central Gippsland Health provides a multitude of services to the Community. Our Support At Home services enable you to maintain your health, independence and community connections while continuing to enjoy the comfort of your own home. Our Care Partners best match our services to your personal circumstance. Our Services include: personal care clinical care skin care Allied health support meal preparation continence care mobility equipment support services – such as cleaning, light gardening and transport home modifications social support laundry In-home respite medication management If you would like phone help to understand the costs of a home care package, or My Aged Care on 1800 200 422 or visit their website Support at Home program | My Aged Care. My Aged Care also has a useful Fee estimator: How much will I pay? | My Aged Care which allows you to see, up front, how much you would be expected to contribute to your home care package. To enquire about a Home Care Package with Central Gippsland Health please call (03) 5143 8300 or email; supportathomeenquiries@cghs.com.au

MEDICAL IMAGING Welcome to the Central Gippsland Health Medical Imaging Department CONTACT US: radiology@cghs.com.au Phone: 03 5143 8620 (Option 4) Phone hours are 8am-4.30pm Monday to Friday Fax: 03 5143 8691 No Appointments required for General or Dental X-ray. Appointments are required for all other scans. Referrals can be sent to the email address above or faxed to the department. Referrals for MRI and Procedural work are required to be sent to the department prior to appointment being given for protocolling. We are pleased to announce that CGHS Medical Imaging has fully transitioning to digital imaging from July 1, 2024. This significant step forward not only benefits the environment by reducing the use of hazardous chemicals and valuable resources associated with X-ray film, but also enhances convenience for our patients. We will no longer print films or produce CDs of images. Instead, patients can access their images via our online portal system called My-I-MED. Instructions to access the portal can be found in this document. Please also note: Images will be available on the portal 48 hours after the Imaging Test. Formal written reports will be available on the portal from 7 days after reaching the referring doctor. Medical terminology on scans is used for billing purposes only and does not constitute a diagnosis. LOCATIONS: Sale Hospital 155 Guthridge Parade, Sale VIC 3850 Monday - Friday, 8.30am to 5.00pm Sale CBD Unit 4, 396 Raymond Street, Sale VIC 3850 Monday - Friday, 8.30am to 5.00pm SERVICES PROVIDED: Service Sale Hospital Sale CBD General X-Ray ✓ ✓ Dental ✓ ✓ Screening ✓ CT ✓ MRI ✓ Ultrasound ✓ ✓ Nuclear Medicine ✓ Mammography ✓ BMD ✓ Central Gippsland Health are pleased to offer the following Medical Imaging services: COMPUTED TOMOGRAPHY (CT OR CAT) Computed tomography (CT) is a diagnostic imaging test used to create detailed images of internal organs, bones, soft tissue and blood vessels. The cross-sectional images generated during a CT scan can be reformatted in multiple planes, and can even generate three-dimensional images which can be viewed on a computer monitor, printed on film or transferred to electronic media. CT scanning is often the best method for detecting many different cancers since the images allow your doctor to confirm the presence of a tumour and determine its size and location. CT is fast, painless, non-invasive and accurate. In emergency cases, it can reveal internal injuries and bleeding quickly enough to help save lives. ULTRASOUND (SONOGRAPHY) Ultrasound imaging uses a transducer or probe to generate sound waves and produce pictures of the body’s internal structures. It does not use ionizing radiation, has no known harmful effects, and provides a clear picture of soft tissues that don’t show up well on x-ray images. Ultrasound is often used to help diagnose unexplained pain, swelling and infection. It may also be used to provide imaging guidance to needle biopsies or to see and evaluate conditions related to blood flow. It’s also the preferred imaging method for monitoring a pregnant woman and her unborn child. MAGNETIC RESONANCE (MR OR MRI) Magnetic resonance imaging (MRI) uses a powerful magnetic field, radio waves and a computer to produce detailed pictures of the body’s internal structures that are clearer, more detailed and more likely in some instances to identify and accurately characterize disease than other imaging methods. It is used to evaluate the body for a variety of conditions, including tumours and diseases of the liver, heart, and bowel. It may also be used to monitor an unborn child in the womb. MRI is non-invasive and does not use ionizing radiation. X-RAY INCLUDING DENTAL (RADIOGRAPHY) X-ray or radiography uses a very small dose of ionizing radiation to produce pictures of the body’s internal structures. X-rays are the oldest and most frequently used form of medical imaging. They are often used to help diagnosed fractured bones, look for injury or infection and to locate foreign objects in soft tissue. Some x-ray exams may use an iodine-based contrast material or barium to help improve the visibility of specific organs, blood vessels, tissues or bone. MAMMOGRAPHY (DIAGNOSTIC) Mammography is a specific type of breast imaging that uses low-dose x-rays to detect cancer early—before women experience symptoms—when it is most treatable. Mammography plays a central part in the early detection of breast cancers because it can show changes in the breast up to two years before you or your physician can feel them. The American Medical Association (AMA) and the American College of Radiology (ACR) recommend annual mammograms for women over 40. The National Cancer Institute (NCI) adds that women who have a personal or family history of breast cancer should talk to their doctor about when they should begin screening. Breastscreen appointments can be made on 13 20 50 or through the Breastscreen Victoria website https://www.breastscreen.org.au/locations/sale-breastscreen/ BMD (DEXA) DEXA (Dual Emission X-ray Absorptiometry) or Bone Mineral Densitometry (BMD) is a scan that uses low-level x-ray imaging to determine the density, and therefore strength, of your bones. NUCLEAR MEDICINE Nuclear medicine imaging uses small amounts of radioactive material, a special camera and a computer to create images of the inside of your body. It provides unique information that often cannot be obtained using other imaging procedures to help diagnose many types of cancers, heart disease, gastrointestinal, endocrine, neurological disorders and other health conditions. Because nuclear medicine procedures are able to pinpoint molecular activity within the body, they may detect disease in its earliest stages when it is most easily treated.

RENAL DIALYSIS For patients requiring ongoing dialysis treatment, our dialysis unit offers top-notch facilities and experienced professionals who provide comprehensive renal care. We are also proud to house our oncology services, where a compassionate team of oncologists and supportive care specialists deliver personalized treatment plans and support for those battling cancer. HOW TO ACCESS THIS CLINIC Referral from your GP You need a referral letter from your GP or medical practitioner to access this service. Your doctor will fax your referral letter to us. Alternatively, you can forward your referral via Fax: 03 5143 8945 Once we receive it, we will contact you to arrange your appointment. CLINIC CONSULTANTS Dr Veena Roberts

ENDOCRINOLOGY & DIABETES HOW TO ACCESS THIS CLINIC REFERRAL FROM YOUR GP You need a referral letter from your GP or medical practitioner to access this service. Your doctor will send your referral letter to us. Alternatively you can forward your referral via gpcorrespondence@cghs.com.au Once we receive it, we will contact you to arrange your appointment. WHAT TO BRING Medicare card List of medicines you are currently taking (or the boxes), including medicines you have bought without a prescription, such as herbal supplements and vitamins

ABORIGINAL & TORRES STRAIT ISLANDER ADVISORY NETWORK The Central Gippsland Health Aboriginal and Torres Strait Islander Advisory Network is key in providing direction to CGH to achieve its strategic goal: “enhancing Aboriginal and Torres Strait Islander people’s health and wellbeing ”. CGH will listen and receive direction from the Network to: Build relationships between the community and the health service Receive advice on specific issues Receive support to address the strategies contained in the Aboriginal Health Plan If you would like more information or are interested in joining this Advisory Network, please complete the nomination form below or contact the Community Network and Volunteer Support Officer on 03 5143 8380 . ABORIGINAL AND TORRES STRAIT ISLANDER TRIFOLD BROCHURE KOORI HOSPITAL LIAISON OFFICER TRIFOLD BROCHURE CGH COMMUNITY NETWORK NOMINATION FORM RECONCILIATION ACTION PLAN 2024-2026 ABORIGINAL EMPLOYMENT PLAN 2024-2026