Search Results

SUPPORT AT HOME Support At Home is a government-funded program that helps people over 65 live independently at home. The program provides funding for in-home care and support services. WE ARE BETTER TOGETHER, because living at home can mean the world. Central Gippsland Health provides a multitude of services to the Community. Our Support At Home services enable you to maintain your health, independence and community connections while continuing to enjoy the comfort of your own home. Our Care Partners best match our services to your personal circumstance. Our Services include: personal care clinical care skin care Allied health support meal preparation continence care mobility equipment support services – such as cleaning, light gardening and transport home modifications social support laundry In-home respite medication management If you would like phone help to understand the costs of a home care package, or My Aged Care on 1800 200 422 or visit their website Support at Home program | My Aged Care. My Aged Care also has a useful Fee estimator: How much will I pay? | My Aged Care which allows you to see, up front, how much you would be expected to contribute to your home care package. To enquire about a Home Care Package with Central Gippsland Health please call (03) 5143 8300 or email; supportathomeenquiries@cghs.com.au

HEYFIELD HOSPITAL VISION, MISSION & VALUES The Mission of Heyfield Hospital is to add value to our community by providing high quality, flexible health and aged care services tailored to meet our community’s needs. In doing so we will: Attract, retain and continue to develop a vibrant and dynamic workforce, capable of meeting our service needs within a framework of mutual obligation; Achieve financial independence and long term sustainability; Provide very high quality services that not only meet, but exceed, external quality accreditation standards; and Develop innovative, exciting and relevant service delivery models that both embrace and take advantage of regional partnerships, collaborative service delivery programs and funding opportunities. To achieve our mission we have identified four interdependent priority areas. Service delivery is the first priority area. This area relates to what service we will provide to meet the current and changing needs of our community and the values that will underpin service delivery and service access priorities. The second priority area is stakeholder relationships and service delivery partnerships. Clearly a crucially important area for Heyfield Hospital due to our management agreement with CGH is the importance of providing public health services on behalf of CGH and the potential for us to do more in this area. The third priority area is organizational structure and workforce development. It is strategically important that we determine and implement an effective and locally desirable governance and management structure, capable of meeting the strategic objectives of the agency, implement a service delivery capability approach to workforce development and achieve long term sustainability and self-determination: being the fourth priority area . Our Vision is that Heyfield Hospital will provide high quality services that respond to the needs of the community. We understand and embrace the belief that Heyfield Hospital is a community asset, capable of supporting a thriving rural community. In stabilizing and possibly growing this community asset we will: Value our independence and maintain our capacity to be self-determining; Act with honesty, transparency and integrity; Strive to achieve excellence in the quality of services we provide and place the community, our clients and our patients at the centre of what we do; Be supportive and socially just in the way we provide services; and Demonstrate through respect and mutual obligation the way we value our people.

PUBLICATIONS ANNUAL REPORTS CGHS ANNUAL REPORT 2024/25 CGHS ANNUAL REPORT 2023/24 CGHS ANNUAL REPORT 2022/23 CGHS ANNUAL REPORT 2021/22 HHI ANNUAL REPORT 2024/25 HHI ANNUAL REPORT 2023/24 HHI ANNUAL REPORT 2022/23 HHI ANNUAL REPORT 2021/22 SPI ANNUAL REPORT 2024/25 SPI ANNUAL REPORT 2023/24 SPI ANNUAL REPORT 2022/23 SPI ANNUAL REPORT 2021/22

WOMEN & CHILDREN We understand that welcoming a new life into the world is a momentous occasion. That’s why our Level 3 neonatal and Level 4 maternity services provide comprehensive support for expectant mothers and their babies, ensuring a safe and nurturing environment throughout the childbirth journey. Our dedicated team of obstetricians, midwives, and nurses is committed to making this experience as memorable and joyous as possible. Sale Hospital goes beyond conventional medical care. We cater to the unique needs of our young patients with our exceptional paediatric services, ensuring that children receive the specialized care they deserve in a warm and comforting environment. This page provides easy access to information about services for women and children at Central Gippsland Health. Here, you’ll find links to a range of resources and support options, including maternity care, paediatric services, and women’s health programs. MATERNITY & NEWBORN SERVICES PREGNANCY CARE CLINIC MATERNAL & CHILD HEALTH

COMMUNITY NURSING COMMUNITY PALLIATIVE CARE Our community-based palliative care nursing service provides compassionate, person-centred support focused on quality of life, comfort, and dignity for people living with a terminal illness. From symptom management to end-of-life care, our experienced team offers practical support, nursing care, and expert advice to help individuals and their loved ones navigate this challenging time. We are here to ensure no one faces this journey alone. Generally, the needs of the patient and their carers’ are higher at end of life and increased services and support are essential to ensure quality, coordinated care. Our Community Palliative Care Service offers a service 7 days a week, with on call available overnight and assists people to die with dignity in the environment of their own choice. DISTRICT NURSING SERVICES Available to people of all ages with any medical problem or disability who choose to be cared for in their home. The aim is to encourage clients to achieve a level of independence that will allow them to remain at home. Patients need to be referred by their GP or health facility and can be contacted on 03 5143 8155 . A wide range of services is offered including: Wound management Continence care – leg bag, SPC and IDC changes Leg ulcer management Diabetes management – in conjunction with diabetes educators Stomal care Medication management Observation monitoring (with parameters) Central Venous Catheters including PICCS & Ports Chemotherapy disconnects The nursing team are based at Sale in the Community Services Building and provide services across all areas of Wellington Shire, with the exception of Yarram, which is supported through Yarram District Health Service. Services are provided at the Loch Sport Community Health Centre, located at 233 National Park Road Loch Sport 3851. The Community Health Centre reception operates from 9am until 1pm Monday to Friday. Services provided at the Community Health Centre include a district nurse, podiatry, footcare and allied health services. The Health Centre can be contacted on 51460780. PROSTATE CANCER SPECIALIST NURSE Our Prostate Cancer Nurse provides dedicated support to men diagnosed with prostate cancer and their families. They offer expert information, coordinate care, and provide emotional and practical support throughout the cancer journey—from diagnosis through treatment and beyond. Working closely with the healthcare team, our nurse ensure patients are informed, empowered, and supported at every stage. This position funded partly by Big Bloke’s BBQ working under the Prostate Foundations Framework to provide education and support to men and their families in any stage of the prostate cancer journey. This service is provided two days a week. MCGRATH BREAST CARE NURSE Our McGrath Breast Care Nurse is a specially trained nurse who provides expert care and unwavering support to individuals diagnosed with breast cancer in Australia. Funded by the McGrath Foundation, they offer free, personalised care from diagnosis through treatment and beyond, helping patients and their families navigate the emotional, physical, and practical challenges of breast cancer. Their role is vital in ensuring no one faces breast cancer alone. This service is provided three days a week. DIABETES EDUCATORS Our Diabetes Educators specialise in supporting people living with diabetes. They provide personalised education, practical advice, and ongoing support to help individuals manage their condition effectively. Working as part of a healthcare team, Diabetes Educators empower patients to make informed decisions about their lifestyle, medication, and blood glucose monitoring to improve long-term health outcomes. Services include: Inpatient and community management and education of patients with all types of diabetes Assistance with DKA management and education Insulin pump start ups Gestational diabetes Clinic Insulin Stabilisation Clinics CONTINENCE SERVICE Our Continence Nurse provides expert care, education, and support to individuals experiencing bladder control issues. They develop personalised management plans to improve continence, enhance quality of life, and promote dignity. Working across hospitals, community settings, and aged care, Continence Nurses play a key role in prevention, early intervention, and ongoing support for people of all ages. Services of continence assessment from paediatric to aged care, including: Flow Tests Assessments Trial of Voids Catheter changes – IDC & SPC Assistance with SWEP applications for funding for non-disposable continence products

GERONTOLOGY We support people through the processes associated with bodily changes from middle age through later life. Available services include: Inpatient GEM Memory and Cognitive Dysfunction Clinic Mobility and Balance Clinic HOW TO ACCESS THIS CLINIC REFERRAL FROM YOUR GP You need a referral letter from your GP or medical practitioner to access this service. Your doctor will send your referral letter to us. Alternatively you can forward your referral via gpcorrespondence@cghs.com.au Once we receive it, we will contact you to arrange your appointment. WHAT TO BRING Medicare card List of medicines you are currently taking (or the boxes), including medicines you have bought without a prescription, such as herbal supplements and vitamins CLINIC CONSULTANTS Dr Fuad Hameed Dr K Somila Silva

EDUCATION At Central Gippsland Health we promote lifelong learning and professional development through sharing of knowledge in supported learning environments. We strive to develop a workplace where people are enabled to: Be efficient and effective Put forward ideas and participate in decision making Be creative and innovative Develop their learning and career in a manner consistent with their strengths and interests Foster very high levels of staff capability and satisfaction. WORK EXPERIENCE PROGRAM CLAYTON WILLINGTON LIBRARY LEARN STUDENT ORIENTATION WORK EXPERIENCE PROGRAM Our secondary student Work Experience Program is offered to school based students in Years 10-12. Central Gippsland Health recognises the importance of work experience in assisting students to prepare for their future careers, encouraging and promoting the exploration of health industry roles to secondary students. The primary purpose is to enable students the opportunity to observe and learn in the workplace (but not to undertake activities which require extensive training or experience). Ensuring patient privacy and safety are maintained. It is a valuable opportunity to: Develop employability skills Explore possible career paths Understand employer expectations Increase the student’s self-understanding, maturity, independence and self-confidence. The program is run three times a year in the following areas: Dietetics Medical Imaging Medicine Nursing Occupational Therapy Pharmacy Physiotherapy Speech Pathology This is a highly sought-after program with limited placements available each session, and we encourage students to apply early to avoid missing out on this valuable opportunity. How to apply! Applications are processed through school Careers Practitioners and should include a completed Work Experience Application Form, student resume and cover letter. Email: learning.services@cghs.com.au for further information.

VISION, MISSION & VALUES Vision : A safe and healthy community where everyone feels they are valued, supported and have the opportunity to participate. Mission : Our Mission is to provide health and community services that will best meet the needs of our community. In doing so we will focus on: Supporting community identified need and genuine community participation Placing our clients/patients at the centre of our work Supporting individuals, groups and communities to maintain and improve their health and well-being and minimise the negative impact of chronic disease and injury Integrating and coordinating our services within an interdisciplinary service delivery model Allocating and using our resources effectively and efficiently Achieving through collaboration and partnerships Being creative, innovative and open to discovery Core Values : In achieving our goals and objectives we will develop an organisational culture that supports: Social Justice – Equity of Outcome To do this we will: focus on achieving equality of outcome for individuals and groups; understand the impact of poverty and disadvantage on behaviour and health status; support affirmative action for the disadvantaged and marginalised amongst us; ensure our fees policy takes into account a client’s ability to pay; support harm minimisation and targeted community support programs and be compassionate, tolerant and embrace diversity. Honesty, transparency and integrity To do this we will: set and model standards of behaviour consistent with the Victorian public sector code of conduct; embrace open disclosure and provide meaningful and clear information to our stakeholders and support ethical leadership development at all levels of the organisation. Quality – Excellence with the client at the centre To do this we will: embed a quality culture of continuous improvement across the organisation such that our client’s experience with CGHS is characterised by the following: seamless coordinated, integrated and timely provision of person centred care; facilities and equipment that enable the provision of efficient, effective and sustainable service delivery and a workforce that places a very high value on excellent customer service and client/patient advocacy. Caring – Support, compassion and tolerance To do this we will be: welcoming, caring, supportive, share knowledge freely and support learning in every setting; relate to our community with tolerance and compassion; assist our community to understand their rights and responsibilities and have access to genuine complaints resolution processes; support our community to identify the need for and make decisions relating to the development, delivery and evaluation of services; work within an intersectoral and collaborative framework to maximise benefits for our community; and appreciate the positive impact on organisational and community capacity that comes from diversity. People – Respect and support In doing so we will: strive to provide an environment that assists our staff to achieve their personal goals and objectives, live ethically within their personal value system, and enthusiastically support CGHS to achieve our strategic and service delivery goals and objectives; develop a workplace where people are enabled to be efficient and effective, put forward ideas and participate in decision making, be creative and innovative, and develop their learning and career in a manner consistent with their strengths and interests; and foster very high levels of staff capability and satisfaction.

ABORIGINAL & TORRES STRAIT ISLANDER ADVISORY NETWORK The Central Gippsland Health Aboriginal and Torres Strait Islander Advisory Network is key in providing direction to CGH to achieve its strategic goal: “enhancing Aboriginal and Torres Strait Islander people’s health and wellbeing ”. CGH will listen and receive direction from the Network to: Build relationships between the community and the health service Receive advice on specific issues Receive support to address the strategies contained in the Aboriginal Health Plan If you would like more information or are interested in joining this Advisory Network, please complete the nomination form below or contact the Community Network and Volunteer Support Officer on 03 5143 8380 . ABORIGINAL AND TORRES STRAIT ISLANDER TRIFOLD BROCHURE KOORI HOSPITAL LIAISON OFFICER TRIFOLD BROCHURE CGH COMMUNITY NETWORK NOMINATION FORM RECONCILIATION ACTION PLAN 2024-2026 ABORIGINAL EMPLOYMENT PLAN 2024-2026

VISITORS GUIDELINES Visiting hours are from 10am – 12pm and 2pm – 7pm. If you’re visiting a patient at Sale Hospital, it’s important to keep to our visiting hours so patients can get plenty of rest. For patients, hospital is a place for treatment and recovery. We have generous visiting hours broken up by a rest period in the middle of the day. These two hours of rest help to give your loved ones time to recover. Don’t hesitate to contact the hospital to discuss when might be a good time to visit your loved one. Patients may be away from their room during visiting hours for tests and other treatment or therapies. Knowing this in advance means you will not make the trip to the hospital and have a long wait to see the patient. We ask that, where possible, there are not more than two visitors per patient at one time. This is in consideration of other patients, and to allow adequate space for staff to provide patient care. Visitors that are exempt from visiting hours include: Birthing women or patients in maternity care – one partner or support person can remain for an unlimited time For children under 18 years, two parents/guardians can remain for an unlimited time. One Parent/guardian can stay overnight; and Patients at end of life have no limit to the number of visitors per day, or how long they can stay All visitors: Must be free of COVID-19 symptoms (other than symptoms caused by health condition or medication) Must be 7 days post testing positive for COVID and be symptom free Must be well with no respiratory or gastro symptoms. Visitors may be required to wear face masks during periods of high community transmission or during COVID outbreaks in ward areas or residential care facilities. Children under 12 years old are exempt from wearing a mask as are those with a medical exemption. Hand Hygiene: Visitors shall perform hand hygiene on entry and exit to the health service / aged care facility and to individual wards or rooms. Visiting COVID positive patients or suspected COVID positive patients: If the patient is suspected or confirmed to have COVID-19, appropriate personal protective equipment (PPE) must be used by visitors with staff to facilitate safe donning/doffing. Aged Care Sites There are no specific visiting hours for our aged care facilities. All visitors should: Be well and free of respiratory illness Strongly encouraged to take a rapid antigen test before entry Encouraged to wear a mask during their visit Not visit if COVID positive, for at least 7 days and be symptom free Visitors may be exempt from entry requirements if they: are a person visiting for the purpose of an end-of-life visit are a person providing urgent support for a resident’s immediate physical, cognitive or emotional wellbeing, where it is not practicable for the person to take a COVID-19 rapid antigen test prior to entering the care facility

NDIS WHAT DOES THE NDIS DO? PROVIDING FUNDING TO ELIGIBLE PEOPLE BASED ON THEIR INDIVIDUAL NEEDS The National Disability Insurance Scheme (NDIS) provides funding to eligible people with disability to gain more time with family and friends, greater independence, access to new skills, jobs, or volunteering in their community, and an improved quality of life. Every NDIS participant will have an individual plan that lists their goals and the funding they have received. NDIS participants use their funding to purchase supports and services that will help them achieve their goals. Everyone has different goals, but they could include things like getting and keeping a job, making friends or participating in a local community activity. NDIS participants control the support they receive, when they receive it, and who provides it. WHO IS ELIGIBLE? 1. Are you under 65 years old? To access the NDIS you must be younger than 65 years old at the time you apply. 2. Do you have Australian residency? To access the NDIS you must live in Australia and be: an Australian citizen, OR a permanent resident, OR hold a Protected Special Category Visa 3. Do you usually need support from another person or use special equipment to complete everyday tasks because of a permanent and significant disability? 4. To access the NDIS you need to have a permanent and significant disability that stops you from doing everyday things by yourself. This includes disabilities that are episodic such as people who have a significant and lifelong psychosocial disability. 5. Do you need some supports now to reduce your support needs in the future? To access the NDIS to receive early intervention supports you must: have a permanent disability, or be a child younger than 9 years with a significant developmental delay requiring a certain level of intervention, and There needs to be evidence that getting support now will help you by: reducing the impacts of your disability or developmental delay and building your skills and independence. WHAT SERVICES WILL CGH PROVIDE UNDER NDIS? CGH has registered with the NDIS to provide the following services: Early Childhood Supports – this includes all Allied Health services for children younger than 9 years. Therapeutic Supports – this includes all Allied Health services for people between 9 and 65 years. Home modification –Occupational Therapy Assistive Products -Household Task – Occupational Therapy Communications& Information Equipment – Speech Pathologist Exercise Physiology/ Personal Training – Exercise Physiologist Personal Mobility Equipment – Occupational Therapy We can still provide other services to the participant in addition to the ones we are registered to provide under NDIS. GENERAL ENQUIRES? If you are unsure about your eligibility for NDIS or have not been accepted as a participant in the scheme, please contact the NDIS on 1800 800 110 (For those between 9 and 65 years).

MIDWIFERY AT CGH The Women’s and Children’s Unit is located at the Sale Campus of CGH. The Unit provides obstetric services, inclusive of antenatal, midwifery and domiciliary services a level 3 neonatal nursery and paediatric services and is supported by a full range of services.