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BOARD OF DIRECTORS ARTHUR SKIPITARIS, CHAIR Arthur is currently the General Manager, Corporate Services for the Wellington Shire Council. Prior to this role, Arthur was a senior executive for the Finance Shared Services Division of General Electric, Australia and New Zealand. He was also the General Manager of Australia Post’s Shared Services Division and has worked in a number of senior banking and finance roles. Arthur holds a Bachelor of Business double major in Accounting and Economics, is a CPA, a Fellow of the Financial Services Institute of Australasia and a Graduate of the Australian Institute of Company Directors. LAUREN CAREY, VICE CHAIR Lauren has worked in the power generation and mining sector for the last eight years, employed by ENGIE as the External Communications Manager for the company’s Hazelwood asset and holds a Bachelor in Public Relations. Born and schooled in Sale, Lauren has significant links to the Wellington Shire and is passionate about using her skills in corporate communications, stakeholder engagement, strategic leadership and governance to benefit the patients, residents and clients of Central Gippsland Health Service now and into the future. JENNY DEMPSTER Jenny is currently the Associate Program Director of the Acute & Aged Medicine Program, Box Hill Hospital and Director of Nursing, Acute Medicine, Eastern Health. She has a Masters in Public Health – Health Service Management and a Bachelor of Applied Science – Advanced Clinical Nursing. Jenny has extensive management experience in both the Public and Private Health Sectors. Jenny brings knowledge and skills related to asset management, clinical governance, executive management, human resources management, finance, risk management, information and communication technology. PETER (GERRY) WATTS Gerry has a strong grasp of hospital board governance and an extensive history in procurement, his most recent role being that of Regional Procurement Advisor with Health Purchasing Victoria, which supports a strong understanding of governance, process and probity. Gerry is a competent and experienced Board member who is enthusiastic about his contribution to Central Gippsland Health Service. He holds an Advanced Diploma in Hospitality Management, a partial Masters of Information Systems and AICD Clinical Governance. CLAIRE MILLER Claire has over 10 years of board level experience across the public and commercial sectors with a focus on the utilities, resources, infrastructure and energy industries. In her executive capacity she has held the role of General Counsel and Company Secretary managing governance, compliance, risk and audit functions across a range of industry sectors including energy, infrastructure, gas, utilities, resources, and property in government, ASX and private entities. ROCHELLE WRIGGLESWORTH Rochelle has over 20 years’ experience in financial management, audit and risk. She held senior roles at PricewaterhouseCoopers and was a Principal at Crowe Horwath before co-founding FiveFold Financial in 2013. Rochelle has extensive experience with public sector and not-for-profit organisations, including many years as an audit service provider to the Victorian Auditor-General’s Office. Based in Gippsland, she is passionate about supporting her community and contributing to the region’s long-term prosperity. Rochelle is a Graduate of the Australian Institute of Company Directors, a Chartered Accountant (Australia and New Zealand), and a Registered Company Auditor with ASIC. She is a director of East Gippsland Regional Water Corporation and serves on the Audit and Risk Committees of the Royal Botanic Gardens Victoria, Central Gippsland Health Service, and East Gippsland Regional Water Corporation. She previously served as Chair of the Committee for Gippsland, where she was a director for nine years. TREVOR GOLDSTONE A part-time independent consultant and advisor since April 2023, Trevor has held numerous senior and executive level roles with Australia Education Management Group, University of New England, James Cook University, Townsville Enterprise and others. He holds a graduate diploma in Management, and a Bachelor of Applied Science (Recreation Planning and Management). ADAM KOSTER Adam, who is also a Board Director with Yarram and District Health Service and Swan Hill District Health, works with Alex Scott Land in a general counsel role, working as both in-house lawyer and sales executive within the company’s transactions and advisory team. He holds a Bachelor of Laws, Bachelor of Arts, Graduate Diploma in Legal Practice, Master of Laws from Monash University, and a Certificate IV in Property Services (Real Estate). LUIS PRADO Dr Prado is a Senior Consultant at Queensland Health Metro North Hospital and Health Service. For the last 20 years, he has been the Chief Medical Officer of some of Australia's largest Not for Profit Healthcare groups, namely St John of God Healthcare, Epworth Healthcare and UnitingCare. Dr Prado remains clinically active as a general practitioner alongside his health executive roles. He has led major change programs, delivering transformations to organisational culture, particularly around transparent reporting of performance and investigation of incidents, and delivered a suite of programs to improve patient outcomes and satisfaction.

ADDICTION AND HARM REDUCTION SERVICE Addiction and Harm Reduction Service Supporting those within the Wellington Shire Community who have issues with alcohol and substance use. The AOD Harm Reduction Service is here to assist those with AOD dependency, or addiction, whilst promoting harm reduction strategies that will contribute to improved health for the individual and the community. Available to all within the community, there are three main services provided: Provision of Needle and Syringe products. Addiction Recovery support. Promotion of good sexual health Needle And Syringe Program (NSP) CGH Community Services provides, free of charge, a range of NSP equipment that helps to prevent the spread of Blood Borne Viruses such as Hepatitis C. This includes fit packs, sharps disposal containers and a wide range of specific barrels and needles. The full range of equipment is available on request from the Community Services 1st floor reception office during office hours (Mon – Fri 8.30am – 4.30pm). Fit packs are available 24/7 from the free of charge vending machine, along with a sharps disposal machine, close to the main entrance of the Community Services building. Out of office hours fit packs are also available on request from the Emergency Department reception. Addiction Recovery Support CGH Community Services run a Self-Management and Recovery Training (SMART) Recovery meeting every Wednesday afternoon from 1.30 – 3.30pm. This is held in the conference room on the ground floor of Community Services building. No referral is required to join this support group which is facilitated by an AOD qualified staff member. The aim is to support those going through the addiction recovery process and to help prevent relapse for those who have been able to reduce or stop their substance or alcohol intake. Promotion of Good Sexual Health This service aims to prevent the spread of sexually transmitted infection within the community by providing condoms free of charge. These can be obtained at the reception offices of Community Services, Central Gippsland Health (CGH) Emergency Department and Sale Mental Health Services. CGH also provides condoms free of charge to community support agencies in Stratford, Maffra and Rosedale. For further details on these services please contact Community Services reception on 5143 8800.

RESIDENTIAL AGED CARE SERVICES WILSON LODGE JHF MCDONALD WING STRETTON PARK LAURINA LODGE HOME CARE PACKAGES RESIDENTIAL INREACH PROGRAM Current Aged Care News

GENDER EQUALITY

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COMMUNITY PARTICIPATION Consumer, carer and community participation is achieved through a number of key consumer engagement strategies, and the support of a Consumer Advocate, to improve and provide services that best meet the needs of the community. There are two Community Networks within Central Gippsland Health. The Community Liaison Committee and the Aboriginal and Torres Strait Islander Advisory Network. All consumer groups are chaired by community members and meetings are attended by Executive members of the health service. The functions of each of these networks are contained in the tabs below. It is important to us that we have community input into health related issues. Understanding that people’s time can be limited, we have created a Consumer Opinion Register so that community members and consumers can register their interest by providing comments, suggestions or feedback against a number of health related topics. Please click on the Consumer Opinion Register tab below to learn more. In addition to an overview of our Community Networks, there is a tab titled Patient Feedback where you can provide feedback about your experience at Central Gippsland Health. Volunteer Program – Volunteers are a vital and valued part of the team at Central Gippsland Health. Volunteers provide assistance in a wide range of areas, including Social Support Groups, Community Transport, emergency relief, Friendly Visiting, Delivered Meals, Pink Ladies and Palliative Care. If you are interested in becoming involved as a volunteer, contact the Volunteer Program on 03 5143 8889 . ABORIGINAL & TORRES STRAIT ISLANDER ADVISORY NETWORK CONSUMER OPINION REGISTER CONSUMER FEEDBACK LESBIAN, GAY, BI-SEXUAL,TRANSGENDER AND INTERSEX PATIENT INFORMATION

HISTORY Central Gippsland Health has a long and rich history. In August 2017 we celebrated 150 years of health service spanning the Gippsland communities from southern seaboards to mountains in the north. The current health service and its predecessors, Gippsland Hospital and Gippsland Base Hospital together with entities in Rosedale, Loch Sport, Heyfield and Maffra has provided continuous health care to the first communities of the entire Gippsland region through to today’s communities across Wellington Shire. Gippsland’s own benevolent hospital grew from a public Mechanics Hall meeting in 1864. It opened its doors in August 1867 with the first inpatient being a miner with gangrenous disease of the lungs – he stayed for 455 days. Today the Sale Hospital still stands proud on the original 12 acres. The two turrets and dome of the original building have long made way to modernised facilities. Through a series of amalgamations, Gippsland Hospital, Gippsland Base Hospital, Maffra and District Hospital, the J.H.F. McDonald Nursing Home and Evelyn Wilson Nursing Home became Central Gippsland Health Service in 1999. The Heyfield Hospital, Stretton Park and Laurina Lodge Hostel soon after became associated through management agreements. In July 2017 the name changed to Central Gippsland Health – reflecting the collective of health services provided in Aged Care, Community Services and Hospital campuses in Sale, Heyfield and Maffra. Today’s CGH Board of Management, staff and volunteers continue to uphold the service and the spirit of the early pioneers who worked hard to establish a hospital in the 1860s. SALE HOSPITAL ORAL HISTORY GALLERY

ENDOCRINOLOGY & DIABETES HOW TO ACCESS THIS CLINIC REFERRAL FROM YOUR GP You need a referral letter from your GP or medical practitioner to access this service. Your doctor will send your referral letter to us. Alternatively you can forward your referral via gpcorrespondence@cghs.com.au Once we receive it, we will contact you to arrange your appointment. WHAT TO BRING Medicare card List of medicines you are currently taking (or the boxes), including medicines you have bought without a prescription, such as herbal supplements and vitamins

ABOUT US Central Gippsland Health is the major provider of health and aged care services in the Wellington Shire. We serve an immediate population of Central Gippsland and reach a wider community in East Gippsland in terms of more specialised services such as perinatal services, critical care and surgery. We are unusual being both a sub-regional and an integrated health service, providing a broad range of primary, secondary and tertiary services, including a near comprehensive range of HACC services, through to adult intensive, coronary care and level 4 neonatal care. The current focus of the health service is to leverage our integration in assisting with the breaking down of traditional program barriers and service delivery silos that have flourished, in order to develop a highly efficient system that responds to people’s needs. We do this by placing our patients at the centre of a service delivery system focused on supporting the achievement of their goals and aspirations, consistent with the principles embedded in the “active service model’. In 2013, Central Gippsland Health released its Health Plan 2012-2022, a consultation document that represents a detailed response to the Victorian Health Priorities Framework 2012-2022, Rural and Regional Health Plan. It describes how we can support an area-based planning approach to develop a system that is responsive to people’s needs. The health service has acute campuses at Sale, Maffra and Heyfield; community and home support services are provided throughout the Shire of Wellington (with the exception of Yarram and District) with centres in Maffra, Sale, Heyfield, Rosedale and Loch Sport; and residential aged care services at Sale, Maffra and Heyfield. COMMITMENT TO CHILD SAFETY CGH is committed to Child Safety. We want children to be safe, happy and empowered. CGH is committed to: Preventing Child Abuse and identifying risks early, and has robust human resource and recruitment practices for staff and volunteers, with the intent of removing and reducing risks. The safety, participation and empowerment of children and has zero tolerance of child abuse. Regularly training and educating our staff and volunteers on child abuse risks. Supporting and respecting children, as well as our staff and volunteers. The cultural safety of Aboriginal children, the cultural safety of children from culturally and/or linguistically diverse backgrounds, and to providing a safe environment for children with a disability. Ensuring we have specific policies, procedures and training in place that support our leadership team, staff and volunteers to achieve these commitments. VISION, MISSION & VALUES COMMUNITY NETWORKS OUR PEOPLE HISTORY VISITORS GUIDELINES LEGISLATIVE REQUIREMENTS

MATERNAL & CHILD HEALTH Maternal and Child Health Service Supporting families with children aged 0–6 years across Sale, Maffra, Heyfield, Stratford, Briagolong, and Rosedale. Maternal and Child Health is here to guide and support you through your child’s early years. Families are welcome to attend as often as needed. After a birth is registered in the area, a Maternal and Child Health Nurse will contact the family within five working days to arrange a first home visit. Due to Christmas closures in the CGH Consulting Suites from 1pm on 24 December, resuming on Monday 12 January, please contact your individual Maternal and Child Health nurse should you need to make or change any appointments. If the matter is urgent during this time, please contact the 24-hour Maternal and Child Health Line on 13229 or seek medical attention. We will be closed on public holidays and weekends, but available any other day according to the timetable. Recommended Key Check-Ups To help monitor your child's growth and development, current guidelines suggest visits at: 2 weeks, 4 weeks, and 8 weeks 4 months, 8 months, 12 months, and 18 months 2 years and 3.5 years 📞 Appointments are required for all visits. To book, call 03 5143 8944 (option 2). Feeling Unwell? If your child is unwell, please stay home and take the time to rest. We understand illness can disrupt plans—just contact us to reschedule, and we’ll arrange a new appointment as soon as possible. Service Locations You can access Maternal and Child Health services at any of these local centres: Additional Support Services Extra support is available anytime you need it: Victorian Maternal & Child Health Help Line 24/7 service 📞 13 22 29 Australian Breastfeeding Association 24-hour support 📞 1800 686 268 Wellington Shire Council Immunisation Service 📞1300 366 244 for details Latrobe Regional Health - Agnes Parent an Infant Unit Provides specialist emotional and psychological support to families experiencing challenges surrounding adjustment to parenthood following the arrival of a new baby. Enquiries and referrals can be made by contacting Agnes Unit directly on: 📞03 5173 8553 or via email unit-agnes@lrh.com.au SMS4dads - There's not a lot out there that speaks directly to dads. SMS4dads supports men in their role as fathers. For more information visit: Info & Tips for New Dads - SMS4dads MATERNAL & CHILD HEALTH TIMETABLE INFANT PROGRAM FLYER NEW PARENTS GROUP INVITATION 2025 PLAYGROUPS IN WELLINGTON Location Description Sale Waratah Wing, 44 Palmerston Street Maffra Maffra Hospital, 51 Kent Street Stratford Library Building, Tyers Street (Parking available behind building) Briagolong Mechanics Institute, 11 Avon Street Heyfield Heyfield HUB, 42 MacFarlane Street Rosedale Community Health Centre, Cansick Street BREASTFEEDING SUPPORT SERVICE WELLINGTON SHIRE KINDERGARTEN REGISTRATION SERVICE FAQ

CARDIOLOGY HOW TO ACCESS THIS CLINIC REFERRAL FROM YOUR GP You need a referral letter from your GP or medical practitioner to access this service. Your doctor will send your referral letter to us. Alternatively you can forward your referral via Fax: 03 5143 8886 Email: PatientServicesReception@cghs.com.au Once we receive it, we will contact you to arrange your appointment. WHAT TO BRING Every time you come Medicare card Private health insurance card (if applicable/if you want to use it) Cardiology test results or reports Medicines you need to take while you are here List of medicines you are currently taking (or the boxes), including medicines you have bought without a prescription, such as herbal supplements and vitamins Glasses, hearing aid, walking frame For a clinic appointment Your appointment letter Any special items listed on your letter TAC or Workcover claim number (if relevant) CASA or VicRoads forms SERVICES AVAILABLE Cardiology services include ECG, Holter Monitors, Blood Pressure Monitors, Stress Testing, Pacemaker Clinics. Cardiology is a Medicare Benefit claimed service. Clinic Appointment Duration Day Time ECG 10 Minutes Mon-Fri Any Holter Monitor 30 Minutes Mon-Thu Any BP Monitor 30 Minutes Mon-Thu Stress Custom per clinician Pacemaker Custom per clinician Any OTHER CARDIOLOGY SERVICES CT Coronary Angiography Echocardiogram For these appointments please contact our Medical Imaging Department on 03 5143 8620 CLINIC CONSULTANTS Dr Minz Cheah Dr Ian Matthews – Pacemaker clinic consultant GENERAL CARDIOLOGIST CONSULTATIONS Please send referrals to gpcorrespondence@cghs.com.au where they will be triaged and patients will be contacted for appointments. CONTACT US Phone : 03 5143 8145 Fax : 03 5143 8886 Email : PatientServicesReception@cghs.com.au OPENING HOURS Monday – Thursday 8:50am-4:00pm Friday 8:50am-3.30pm

GIFTS, BENEFITS & HOSPITALITY The Victorian Public Sector Commission has guidelines for public sector employees on giving and receiving gifts, benefits and hospitality. Central Gippsland Health’s policy and register for gifts, benefits and hospitality are available for public viewing. CODE OF CONDUCT FOR GIFTS, BENEFITS & HOSPITALITY GIFTS, BENEFITS & HOSPITALITY REGISTER