DERMATOLOGY WHAT WE DO We care for and treat people with: skin cancers acne eczema skin infections psoriasis occupational dermatitis hair and nail disorders surveillance of moles HOW TO ACCESS THIS CLINIC REFERRAL FROM YOUR GP You need a referral letter from your GP or medical practitioner to access this service. Your doctor will send your referral letter to us. Alternatively you can forward your referral via Fax: 03 5143 8945 Once we receive it, we will contact you to arrange your appointment. WHAT TO BRING Payment Medicare card Pension, Healthcare or concession card CLINIC CONSULTANTS Dr Friyana Bhabha Dr Alex Gin Dr Jeremy Horton Dr Johannes Kern Dr David Orchard Adrian Mar

ALLIED HEALTH SERVICES PHYSIOTHERAPY Physiotherapists are highly qualified health professionals who work in with their patients to help them get better and stay well. We work closely with GPs and other health clinicians to plan and manage your treatment. We assess, diagnose, treat and prevent a wide range of health conditions and movement disorders. We also help to repair damage, reduce stiffness and pain, increase mobility and improve your quality of life. Physiotherapy can also help with breathing problems. Our physiotherapy team services hospital inpatients, community outpatients and aged care. We operate from Sale, Maffra, Loch Sport and home visits. EXCERCISE PHYSIOLOGY Accredited Exercise Physiologists (AEPs) are university qualified professionals that design, deliver and evaluate safe and effective exercise therapy for individuals with medical conditions, injuries or disabilities. Our Exercise Physiology team services community outpatients and aged care. We operate from Sale and Maffra. PODIATRY AND FOOT CARE Our Podiatrists and Foot Care Team are involved in the prevention, diagnosis, treatment and rehabilitation of the feet and lower limbs. They treat conditions including ingrown toenails, heel and arch pain, skin problems, balance issues and sprains. They can also treat foot problems that arise from underlying medical conditions such as diabetes. Our team currently only provide services to people over 18 years old. Our team operates from Sale, Maffra, Heyfield, Loch Sport and Rosedale, providing community and aged care services. OCCUPATIONAL THERAPY Occupational therapy is assessment and treatment through the specific use of selected activity for those who are temporarily or permanently disabled by physical or mental illness, or by social or developmental problems. SPEECH PATHOLOGY A speech pathologist is a healthcare professional who specialises in the diagnosis and treatment of communication and/or swallowing difficulties. They are trained to help people who have difficulty speaking, listening, understanding language, reading, writing, social skills, stuttering, swallowing, and using their voice. Speech pathologists are university-educated allied health professionals with expertise in this field. Our speech pathology team services hospital inpatients, community outpatients and aged care. We provide services in our clinic in Sale and in the home setting. Our team also work collaboratively with educators in kindergarten and childcare settings. DIETITIANS Dietitians are University qualified health professionals who are passionate about optimising health through nutrition and food. Therapies and education provided by dietitians employed through CGH are based on sound scientific evidence and are tailored to your specific needs. Our knowledgeable dietitians can assist supporting your nutrition for any life stage, from preconception right through to end of life (including Aged Care). Come and see us for a nutrition check-up for your general health or for specific support in your management of your health condition such as diabetes, high cholesterol or food allergies. We also have your whole family covered with dietitians who have completed additional training in nutrition for infants and kids! All you have to do is call Reception on 03 5143 8560 and request an appointment – although we do prefer you to provide us with a GP health summary/referral it is not essential. Nutrition and Dietetic services at Central Gippsland Health include the following: Allergies & Intolerances Antenatal & Post Natal Nutrition Assessment of nutritional status/Nutrition counselling & education Bariatric Surgery, Obesity & weight management Cardiac Conditions Coeliac Disease & Gastrointestinal Disorders Constipation/Diarrhoea Diabetes Dialysis Eating Disorders Enteral Feeding Healthy Eating, Vegan and Vegetarian Diets & Special Diet Home Enteral Nutrition (HEN) Liver disorders Oncology Paediatrics Pancreatic Disorders Surgical nutrition support Vitamin deficiencies SOCIAL WORK Building a safe and healthy community where everyone feels they are valued, supported and have the opportunity to participate. Social work is a helping profession dedicated to improving the health and well-being of individuals, families and communities. CGH Social Workers provide counselling, support, information, advocacy, and referrals for patients and their families as they adjust to hospital, cope with changed health needs and determine the most appropriate care to meet their needs. Social Workers focus on the whole person and their social circumstances by advocating for patient and family/carer rights, improving access to care, and ensuring dignity, choice and self-determination. What can Social Work provide? Counselling and problem solving Social workers are available to provide counselling for you, your partner or your family. They will discuss any issues that concern you, offer suggestions for you to consider, and together find ways to manage the situation. Advocacy Sometimes hospital systems can be complex and confusing. Social Workers understand this and can assist you in identifying and advocating for your needs to negotiate the best possible outcome for you. Crisis and trauma intervention Things don’t always go according to plan. Social workers can provide emotional support in difficult and unexpected circumstances. Information Social workers can provide information about resources available to you, both within the hospital as well as in your community. Discharge planning As part of the health care team, social workers can link you with community supports if you need them when you go home from hospital. Social Work is available Monday – Friday 8.00am – 4.30pm The Koori Hospital Liaison offers service to the Koori community which enhances the inpatient experience. ADULT'S PODIATRY CHILDREN'S SPEECH PATHOLOGY ADULT'S SPEECH PATHOLOGY CHILDREN'S PHYSIOLOGY ADULT'S PHYSIOLOGY CHILDREN'S PHYSIOTHERAPY ADULT'S PHYSIOTHERAPY CHILDREN'S DIETETIC ADULT'S DIETETIC STOP FAMILY VIOLENCE RESOURCES

HEALTH AND WELLBEING The health and wellbeing of staff and volunteers is a priority for Central Gippsland Health (CGH) and we recognise the importance of providing an environment that promotes and nurtures the physical, mental, emotional, spiritual and social wellbeing of all individuals. CGH commits to Promoting positive health and wellbeing of all staff and volunteers Providing an inclusive and health promoting environment Providing opportunities that enable staff, volunteers and their families to enhance their health and wellbeing CGH partners with other organisations in Wellington Shire who are also working to support the health & wellbeing of their staff and volunteers. CGH is an active member of Healthy Wellington and shares information about workplace health and wellbeing initiatives to encourage positive action in other workplaces. Our partners include, but are not limited to, Wellington Shire Council, Yarram & District Health Service, Gippsland Women’s Health, Wellington Primary Care Partnership. We all – government, management, teams and individuals – work together to create a supportive and healthy work environment and culture. Health & wellbeing is both an individual and collective responsibility. CGH HEALTHY TOGETHER FRAMEWORK

COMMUNITY SERVICES The Division of Community Services operates from various sites across the Shire of Wellington, including Sale, Maffra, Rosedale and Loch Sport. Many services are provided in the home. Additionally, a range of community venues are utilised to enhance service access for our community. The Division has approximately 250 staff from a range of disciplines who work in the four service delivery programs: Home Support and Service Co-ordination Community Health Allied Health – both in the Acute and Community setting, and Home Nursing ADDICTION & HARM REDUCTION HOME SUPPORT ALLIED HEALTH DENTAL SERVICES COMMUNITY NURSING VOLUNTEERS HOME CARE PACKAGES

HEYFIELD HOSPITAL GETTING YOU BETTER TOGETHER. Heyfield Hospital was built in 1934 to service the needs of Heyfield and surrounding communities. The private hospital provides a mix of private beds, public beds (funded by Central Gippsland Health) and three Transitional Care Beds (through the Transitional Care Program) that are subcontracted from Latrobe Regional Hospital. Heyfield Hospital provides medical services and a 24 hour, 7 day a week oncall urgent care service staffed by local general practitioners, who have a co-located, private medical practice on the Heyfield Hospital site. Heyfield Hospital services a local area catchment that includes the towns of Glenmaggie, Coongulla, Nambrok, Cowwarr and surrounds. Previously classified as a Bush Nursing Hospital, Heyfield Hospital has both acute and sub-acute beds and is staffed by highly experienced Registered and Enrolled Nurses. Together with you and your family, we aim to assist you with your transition into residential care and welcome your participation in this process. Our goal is to enable and empower all our residents and their families to engage in a lifestyle of their choice. Your experience is important to us. BOARD OF MANAGEMENT VISION, MISSION AND VALUES STRATEGIC PLAN 2025 - 2029 At Heyfield Hospital, we understand the importance of accessible healthcare. That’s why our facility is equipped with a dedicated team of local general practitioners who provide a 24-hour, 7-day-a-week on-call urgent care service. With a co-located private medical practice on-site, we ensure that you receive timely and personalised medical attention when you need it most. Heyfield Hospital’s influence extends beyond the town itself. We proudly serve a wide catchment area that includes the neighbouring towns of Glenmaggie, Coongulla, Nambrok, Cowwarr, and their surrounding communities. Our commitment to delivering quality care knows no boundaries. As a previously classified Bush Nursing Hospital, Heyfield Hospital offers sub-acute beds, providing specialised care tailored to your individual needs. Our dedicated team of highly experienced Registered and Enrolled Nurses ensures that you receive the highest level of attention and support throughout your stay. We recognise that transitioning into residential care is a significant decision for you and your family. At Heyfield Hospital, we are here to assist you every step of the way. We value your active participation in the process and strive to create an environment that promotes your well-being and independence. Our goal is to enable and empower all our residents and their families to engage in a lifestyle of their choice. Your experience is of utmost importance to us. We are committed to providing a warm and compassionate atmosphere, where you can feel supported and cared for. Trust in Heyfield Hospital’s legacy of excellence as you embark on your healthcare journey with us. Discover the Heyfield Hospital difference, where compassionate care meets community spirit. Your well-being is our priority, and we are honoured to be your healthcare partner. BOOK A TOUR Tour our residential care home MORE INFO PATIENT FEEDBACK Share your experience at Central Gippsland Health MORE INFO

ENDOCRINOLOGY & DIABETES HOW TO ACCESS THIS CLINIC REFERRAL FROM YOUR GP You need a referral letter from your GP or medical practitioner to access this service. Your doctor will send your referral letter to us. Alternatively you can forward your referral via gpcorrespondence@cghs.com.au Once we receive it, we will contact you to arrange your appointment. WHAT TO BRING Medicare card List of medicines you are currently taking (or the boxes), including medicines you have bought without a prescription, such as herbal supplements and vitamins

RENAL DIALYSIS For patients requiring ongoing dialysis treatment, our dialysis unit offers top-notch facilities and experienced professionals who provide comprehensive renal care. We are also proud to house our oncology services, where a compassionate team of oncologists and supportive care specialists deliver personalized treatment plans and support for those battling cancer. HOW TO ACCESS THIS CLINIC Referral from your GP You need a referral letter from your GP or medical practitioner to access this service. Your doctor will fax your referral letter to us. Alternatively, you can forward your referral via Fax: 03 5143 8945 Once we receive it, we will contact you to arrange your appointment. CLINIC CONSULTANTS Dr Veena Roberts

CHILDREN'S SERVICES CHILDREN'S PHYSIOTHERAPY We currently provide physiotherapy to children from 0 to 18. The types of services we can provide include: Altered walking patterns Developmental delay and prematurity – link closely with Monash Children’s Altered head shape – link closely with Royal Children’s Hospital Altered feet positioning Chronic chest conditions Fractures, sprains, strains General rehabilitation Hydrotherapy NDIS clients Please send referrals to information.intake@cghs.com.au or call 03 5143 8560 for further information. Currently we are unable to treat individuals under work cover, TAC (Transport Accident Commission), DVA (Department of Veterans Affairs) and do not accept Enhanced Primary Care (EPC) referrals. We are also unable to provide private insurance rebate. CHILDREN'S EXCERCISE PHYSIOLOGY We currently provide physiotherapy to children from 0-18 years. The types of services we can provide include: Children with weight management problems or stable chronic health conditions Kids and Teens Healthy Lifestyle group Children requiring rehabilitation and exercise therapy NDIS clients Please send referrals to information.intake@cghs.com.au or call 03 5143 8560 for further information. Currently we are unable to treat individuals under work cover, TAC (Transport Accident Commission), DVA (Department of Veterans Affairs) and do not accept Enhanced Primary Care (EPC) referrals. We are also unable to provide private insurance rebate. CHILDREN'S SPEECH PATHOLOGY We currently provide speech therapy to children from 0 until a child starts full time Primary School. The areas we provide services for include: Delays with talking Speech errors Paediatric feeding Stuttering NDIS clients – Early childhood early intervention Developmental language delay Swallowing issues We are unable to accept Enhanced Primary Care (EPC) referrals. Referrals can be made by family members, Maternal and Child Health Nurses, kindergartens, GPs and Paediatricians. CHILDREN'S NUTRITION AND DIETETICS Healthy Lifestyle Group – Kids & Teens (6-16) SOS Feeding Clinic You can join by contacting 03 5143 8584 or emailing dietetics@cghs.com.au

ROSEDALE COMMUNITY HEALTH GETTING YOU BETTER TOGETHER. Rosedale Community Centre is located at 2-8 Cansick Street, Rosedale . Central Gippsland Health has Maternal & Child Health onsite on Tuesdays and Fridays by appointment. Please contact 5143 8944 (option 2) to make an appointment. Other community health services are provided from the site as required. APPOINTMENTS FOR: Allied Health - Phone 03 5143 8561 Nursing Services - Phone 03 5143 8755 Maternal & Child Health - Phone 03 5143 8944 (option 2)

CONTACT US MAFFRA HOSPITAL 48 Kent Street, Maffra, Victoria, Australia 03 5147 0100 HEYFIELD HOSPITAL 14 Licola Road, Heyfield, Victoria, Australia 03 5139 7979 SALE HOSPITAL 155 Guthridge Parade, Sale, Victoria, Australia 03 5143 8600 STRETTON PARK AGED CARE 1 Kent St, Maffra, Victoria, Australia 03 5147 2331 WILSON LODGE NURSING HOME 155 Guthridge Parade, Sale, Victoria, Australia 03 5143 8540 MCDONALD WING NURSING HOME 48 Kent St, Maffra, Victoria, Australia 03 5147 0100 LAURINA LODGE NURSING HOME 14 Licola Road, Heyfield, Victoria, Australia 03 5139 7979 LOCH SPORT COMMUNITY HEALTH 233 National Park Road, Loch Sport, Victoria, Australia 03 5146 0349 ROSEDALE COMMUNITY HEALTH 2-8 Cansick Street, Rosedale, Victoria, Australia 03 5143 8680 ONLINE ENQUIRY FORM Name* Email* Phone* I want to enquire about* Choose one of the following Message* Submit

SUPPORT AT HOME Support At Home is a government-funded program that helps people over 65 live independently at home. The program provides funding for in-home care and support services. WE ARE BETTER TOGETHER, because living at home can mean the world. Central Gippsland Health provides a multitude of services to the Community. Our Support At Home services enable you to maintain your health, independence and community connections while continuing to enjoy the comfort of your own home. Our Care Partners best match our services to your personal circumstance. Our Services include: personal care clinical care skin care Allied health support meal preparation continence care mobility equipment support services – such as cleaning, light gardening and transport home modifications social support laundry In-home respite medication management If you would like phone help to understand the costs of a home care package, or My Aged Care on 1800 200 422 or visit their website Support at Home program | My Aged Care. My Aged Care also has a useful Fee estimator: How much will I pay? | My Aged Care which allows you to see, up front, how much you would be expected to contribute to your home care package. To enquire about a Home Care Package with Central Gippsland Health please call (03) 5143 8300 or email; supportathomeenquiries@cghs.com.au

LAUNDRY SERVICES Sale Linen Service (SLS) is a business unit of Central Gippsland Health (CGH), which is a major provider of health, community and residential aged care services in the Wellington Shire. SLS employs 41 local Gippsland staff, providing approximately $1.6 million of wages into the local community. Its customer base stretches from East to South Gippsland and everywhere in between. Current production has reached an average of 180 tonnes of linen provided per month. SLS currently operates 12 hours per day where needed, Monday to Friday and provides transport and delivery to customers seven days a week providing linen requirements for major regional health services such as Latrobe Regional Hospital, Bairnsdale Regional Health Service, Maryvale Hospital and Gippsland Southern Health Service, as well sub regional health services, medical centres, aged care facilities and hospitality clients. As a business unit of CGH, revenue generated is returned to CGH to support projects and procurement of infrastructure and medical equipment, assisting in providing high quality health care to the community. The SLS laundry plant facility had a $1.2 million upgrade in 2014, making it one of the most up to date plants in Australia. The upgrade to the washing, drying, ironing and folding lines was complemented by another $250,000 upgrade in August 2017, where two more additional folding and conditioning machines were installed. These efficient processing machines build in extra capacity to process linen in a shorter timeframe. SLS can provide all healthcare linen such as sheeting, blankets, towelling, kitchen linen, bed linen, gowns, theatre scrub suits and sterilised theatre pre-packs. It also specialises in the processing of residential aged care clothing for residents. New and existing customer enquiries: David Scott, Linen Service Manager 03 5143 8143 david.scott@cghs.com.au Account Enquiries: 03 5143 8381 Dispatch Linen Orders: 03 5143 8364 slsdispatch@cghs.com.au